Going to put the Bontrager warranty to the test today. I hit a giant pothole that was filled with water on our group ride last night. From everything I’ve read, it should be a straightforward claim.
I’m sure there are plenty of people who have taken advantage of the warranty, but are there any horror stories out there?
by blusfn03
7 Comments
That’ll be a crash replacement, not a warranty.
If you are the original owner and it is within 2 years of purchase you’ll be fine.
Outside of that, they may only offer a discounted replacement.
Definately a clear case for crash replacement. They will say obvious impact damage blah blah blah…..basically they give you 20% off or some other insultingly low discount and expect you to buy another set. I recommend to just get another brand of wheels and take the L, not advisable to get another set and always be worried about the same thing happening again.
🍀
Good luck but this looks to be a case of “your fault” and not a faulty product. You even fucked the tire.
How long have you owned the wheel ? If it’s longer than 2 years this will be a crash replacement and will not be fully covered and will cost you something
Is it eithin 2 years of purchase? If not crash warranty is what covers you here