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  1. Is it possible the top plate is misaligned in some way?

    Otherwise, you have to tighten each bolt a little bit at a time, alternating between them.

  2. Just a check but is this a dropper post? If so, have you held the post at the base by the seat post clamp and confirmed its not the post? Had a buddy running in circles due to thinking the movement was up top when it was the alignment pin inside the dropper.

  3. Looks like the rear bolt is bottomed out? Let it out and tighten the front one more, then tighten the rear again?

    Is the plate correctly oriented?

    Is the front bolt supposed to go up? Sometimes, it goes down, finger tight, then the rear bolt locks in the angle.

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