Crashed today on a group ride, broke the hangar and the a seat stay cracked, frame’s done, what’s my next move with Canyon? I’ve never had to to any type of claim so I would like some guidance and hear stuff people have done in cases similar.
by GodPablo
4 Comments
I think repairing frame could be cheaper than buying new frame 😉
You crashed. No warranty for you.
Eat your losses and get a new bike/frame or find a shop that might repair your frame.
Bullshit here. Canyon is offering a crash replacement. Frames (especially for the endurace cf allroad (cf 7 axs?) are relatively cheap (750€).
Here is the [link](https://www.canyon.com/en-de/customer-service/repair-spares-warranty/crash-replacement.html). Carbon repair shops could do this maybe cheaper but should be about the same price.
Thoughts and prayers 🥺