Hello y’all! I recently started assembling the bike (2025 Endurace CF 7 AXS) I received a couple of days ago and ran into an issue early on. While attaching the cockpit to the frame, the front fork unexpectedly popped out of the frame. I’m not very experienced with bike assembly, but that didn’t seem normal.
I’m not seeing an obvious way to fix it, could this be part of the normal assembly process, or might it indicate a manufacturing issue? I’ve already contacted Canyon, but I believe their support isn’t available weekends so I’m reaching out to see if this is something I can remedy myself in the meantime. Thanks in advance!
by SpirusX
7 Comments
Tighten preload screw on top of cockpit handtight. It should pull it together (don‘t overtighten). Then tighten the cockpit screws.
https://youtu.be/ZK5u5ioZU8M
Mekanik
If that’s beyond your skill buying in a shop would’ve been the way. Second best way is googeling how to preload a headset.
It’s fine. Push it back up and then put together your headset
There is a whole process to follow here. It involves loosening (not removing) the preload screw on top. Loosening those two larger one to allow you to apply downward pressure. Loosening the ever so gently that tiny screw under the rubber grommet…this collar is used for initial alignment of your fork and you can easily break it if you are not careful and or using your torque levers. Align, preload, collar, bars. But I’ve been on gummies and just dropped 50 miles ….its in the manual
Canyon made a video to help you
https://youtu.be/urfFMqw36NE?si=CGgfqfWJVJdpTxVC
lol bring it to a shop before you kill yourself with that bike and those handy man skills.
Or lack of google skills… maybe dont use chatgpt.