Hey folks,
Was super excited for my new bike to arrive but looks like the chain dropped during shipping and has taken a chip of paint out of the bottom bracket!
Any opinions on whether I should keep this or not? Canyon has offered $100 off but that does not seem much.
It's still at the bike shop waiting for me to take a call.
Curious to hear what other folks would do in this situation.
Thanks!
(Repost due to the last one being locked)
by Donscosha
1 Comment
Your submission has been automatically locked. It appears that you may be looking for information about damaged carbon. If this is the case please contact Canyon support directly or a local bike shop to assess the situation. Most damage that looks like a crack is a crack, so you should stop riding the bike immediately. This post will be reviewed by the moderation team.
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