This is the second top tube bag I've owned, and this one is exactly one year old.
I used to attach the previous one with straps (on my Grail, RIP) but I used the big plastic screws for this one (current bike is a Grizl 7).
I was literally on the way back from a big bike store where I was looking at bags and pouches… That can't be a coincidence.
Problem is half the screws are still in the frame. Should I get in touch with Canyon to get new screws and a technician to remove the leftover bits?
I know I can drill in them, put a small screw then unscrew them out. But since this failure shouldn't have happened, it's probably time to ask Canyon or my insurance to do something about it.
by greham7777
4 Comments
This is the reason why I have used the aluminium screws from the frame instead of these
Happened to me too, I got a free bag with all hardware as a compensation.
I haven’t used it much, because it’s simply too small and for what it does carry, it’s annoying in the city.
did you use a torque wrench to screw it to the tube ?
Mine did that too. I’d suggest you pick up a set of metric hex screws (aluminum) on Amazon and use those. You’ll fine a box with multiple sizes and lengths. Don’t use steel or anything strong. Aluminum should be soft enough not to damage your frame if the bag gets pulled in a weird direction. I’m sure canyon used plastic so they weren’t liable for frame damage