The dropout is bent. If this is brand new, return it. If not, bend it.
MantraProAttitude on
Return it because the fork is damaged.
Active_Ad_5322 on
bent dropout.
it can be fixed, but it’s not something you would have to do as a customer.
boxing up a bike and sending it back is a whole lot more of a time consuming job than just taking it to a shop for an EXPERIENCED mechanic to adjust.
call the seller/company and ask for a reimbursement of some monies to pay for your time and inconvenience to take it to a shop.
so, ueah, not common, but easily remedied at your LBS
dunncrew on
It can be easily (carefully) pried open a bit. Damaged in shipping ?
ouchchaaarlie on
I usually shove a 3/8″ extension in the dropout (square end) and rotate it to open the dropout. Pretty simple to fix.
Mindless-Baker-7757 on
Put a pry bar in it and open it up. Fancy people call it cold setting.
Schtweetz on
You were delivered damaged goods. The fork tip was impacted, forcing it inwards leaving not enough room for the axle. That much force probably also bent the fork blades, so the bike’s handling is affected even after fixing the opening. I would return it for exchange or refund.
mu9937 on
New bike? Worth the hassle to rebox and send back. Take lots of pictures and ask for guidance from the manufacturer about packing for the return. You may even want to take it to your LBS to repack and see if the seller will reimburse you for that.
Oraphielle on
That bike was dropped onto the dropout without the axle inserted. I’d send it back.
Funny-Celery8056 on
I would bend that back to it’s original shape. Easy 2 min job and saves the hassle of taking it back. Unlikely to cause any issues IMO.
10 Comments
The dropout is bent. If this is brand new, return it. If not, bend it.
Return it because the fork is damaged.
bent dropout.
it can be fixed, but it’s not something you would have to do as a customer.
boxing up a bike and sending it back is a whole lot more of a time consuming job than just taking it to a shop for an EXPERIENCED mechanic to adjust.
call the seller/company and ask for a reimbursement of some monies to pay for your time and inconvenience to take it to a shop.
so, ueah, not common, but easily remedied at your LBS
It can be easily (carefully) pried open a bit. Damaged in shipping ?
I usually shove a 3/8″ extension in the dropout (square end) and rotate it to open the dropout. Pretty simple to fix.
Put a pry bar in it and open it up. Fancy people call it cold setting.
You were delivered damaged goods. The fork tip was impacted, forcing it inwards leaving not enough room for the axle. That much force probably also bent the fork blades, so the bike’s handling is affected even after fixing the opening. I would return it for exchange or refund.
New bike? Worth the hassle to rebox and send back. Take lots of pictures and ask for guidance from the manufacturer about packing for the return. You may even want to take it to your LBS to repack and see if the seller will reimburse you for that.
That bike was dropped onto the dropout without the axle inserted. I’d send it back.
I would bend that back to it’s original shape. Easy 2 min job and saves the hassle of taking it back. Unlikely to cause any issues IMO.