Unfortunately, my new Aeroad arrived with two noticeable paint defects. Does this go beyond the tolerance limit? It appears to be an optical issue rather than a structural one. I contacted support anyway, but I'm curious to hear your thoughts. What would you do?
by Nice_Contract_9777
3 Comments
I’ll be honest these are barely distinguishable
how upset i’d be on a scale of 1-10 id be around a 2.
probably would settle for a small discount or if they could send me some bottles lol
Is the defect in the room with us right now?
Jk, I’d report this to Canyon and be content if they gave me store credit or freebies, but wouldn’t lose sleep over something like this.