Hi. Sorry, I posted it in wrong way before.
I bought new bike 1.5 months ago (still not ridden) that has issues. I suspect it's low quality outlet/sale unit sold for full price without pre-sale prep.
Issues:
- crack in top coat near lower link. https://ibb.co/7Jx0QR28
- bubbles in paint. https://ibb.co/vCsGwGpV, https://ibb.co/YB2nGksX
- bright spot on head tube (doesn't change when wet). https://ibb.co/My2bDRcG
- I don't have experience with hydraulic brakes (Shimano MT410) but rear brake lever doesn't have solid point. It's hard to push but keeps moving.
- fork (Rock Shox Recon Silver RL) makes loud noise. Is this normal?
Brakes and fork video: https://streamable.com/y3gsp1
Arguments that I've heard from LBS:
- crack is just on surface, nothing serious.
- bubbles, spot are "because bike is cheap" (1900 euros) and I should have bought carbon version. Just ride it and not pray on it.
- brakes and fork issues just because I lack of experience in tuning.
by vysocoqite
8 Comments
What kind of bike? You get what you pay for. Just ride your bike. Don’t see the issues with the brakes and see if you have the damper closed on the shock
Clear coat “crack” doesn’t look like a crack, just a mark, personally I wouldn’t worry about it.
Where abouts are the paint bubbles? Depending on the location there might be a vinyl paint protection film which is the cause of the bubbles, otherwise it seems like poor quality paint job.
The headset spot is likely from cables rubbing on it, as you have not ridden the bike I’d say from transport. I would not worry about that.
I cannot watch the video at the moment so can’t comment on those points.
The frame material should be irrelevant when it comes to paint quality.
Some manufacturers do a much better job with paint than others.
Up to you but I’d say just go ride that thing and put some of your own scratches and dings on it and you’ll forget all about the other stuff.
If agree with the shop. The cosmetic items you pointed out are hardly issues if im being honest. they’d be impossible to remove entirely on a mass produced, direct to consumer budget bike.
The brakes seem fine, you can play with adjustments on lever position to get them feeling the same. See the manual and YouTube for that. Check your damper on the shock to make sure it’s open, but those cheaper Rockshox air forks make some noise. Make sure it’s pressurized to the correct amount for your weight.
Ride the bike. It’ll have more scuffs after a single ride than what you pointed out.
Canyons are low quality bikes. You get what you pay for and for going with a discount brand.
For the brakes you may need a bleed or adjustment , your shop should be able to help you out ..
For the fork it’s very low end it’s not gonna feel great and noises are common , but with some setup should be ok. Sucking sounds can be kinda normal and loud.
Doesn’t sound normal.
I’ve bought €500 bikes that had perfect paint jobs, even the €200 cruisers had good paint jobs. If it wasn’t good, I’d be worried about the quality of the bike (and of the frame).
Brakes and suspensions should work beautifully on a new bike, the only thing needed should be bedding. Did you have a mechanic mount and adjust it for you?
My canyons were both perfect. Alloy usually look a lot worse no matter which brand though.
It’s fine. Ride it!