Consumer direct brands are taking over…
From hidden costs to quality traps, these 3 truths could save your wallet (and sanity). Swipe fast—this is the real story behind buying direct.

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three things you should know before you buy a bike from the internet do you really trust yourself to build that $10,000 bike really see I told you so you saved a bunch of money on the bike when you bought it online don’t be a cheap skatee put a couple bucks in the bike Shop’s till to have them build it right and you know what the bike’s going to be safe you know better we’ll fix it though good luck with any type of service or warranty but hey if you’re the type of person that doesn’t like to talk to another human being then internet is for you when you’re buying a bike from the bike shop this is the guy you get to deal with but when you’re getting it from consumer Direct that’s the guy you deal with when consumer direct companies take over the world where are you going to go to take your bike to get service don’t blame us blame yourself so you want to help save the world shop at your local bike shop not these guys [Music]

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23 Comments

  1. I always try and support my LBS by buying bits and pieces , asking for advice or specialist tools but ive been a motorcycle mechanic for the last 15 years, Building the bike is the most satisfying and theraputic part.
    Whilst i could never bring myself to spend 10k on a motorbike let alone a pushbike, for anyone that does spend that much maybe its best for them to take it to someone who knows what they are doing.

  2. U should only send a bike to a bike shop when u get it online if u don’t know what ur doing, but if u do its not that bad and its much better to save money

  3. All you have to do is put on the handle bar and the front wheel. Then align the levers to your liking. That's it. Everyone not capable of that shouldn't ride a bike.

  4. Too late I already bought one, that doesn’t mean I can’t be the bike guy you take your bike to. I know how to service my bikes I’ve had some before and personally through my opinion if your bike shop doesn’t have the one you want, risk it online.

    Just make sure you know the field you’re getting into, and don’t go straight to the top buying sram wireless tech or hydro brakes. It’s fine to start out with basic stuff, it’s the perfect stuff to build knowledge off of. The perfect way to understand the bike, but that doesn’t make you a bike mechanic, if you don’t know what you’re doing don’t be ashamed when you have to take it to get it serviced, but remember a clean and maintained bike means less service trips.

    I’m not saying I’m an experienced biker or a bike mechanic, I just know how to do the basics.

  5. Counter argument: learning to work on your own bike is a valuable skill that isn’t incredibly hard to learn. YouTube is filled with information on how to do everything, bike shops are useful and important but so is having your own knowledge of your own bike. You can’t learn by only ever taking it to a bike shop.

  6. I feel the message here should be “Your LBS is here to help you no matter where you get your bike.” Unless LBS’s start stocking their inventory like CostCo, there is no reason to hate on people for looking online for a bike that fits them.

  7. Certain brands just aren’t avail at the local bike shop. You can easily establish a relationship with a LBS, even if you didn’t buy it there. A large portion of revenue from a LBS is servicing bikes not bought from them. You may not get as many freebies from the service team, but that’s not better for business anyway.

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