

I was cleaning out debris from inside the clamp and pulled my seatpost up a bit, I noticed a few scratches so ended up pulling the entire thing out. It's covered in scratches which seem pretty minor but there are also chips in the outer layer. I guess the scratches came from adjusting it while I was trying to find a comfortable height. I haven't had this bike long and have been pretty gentle with it, I applied the paste it came with and torqued it as recommended.
Does this need to be replaced and is it likely Canyon will cover it? thanks
by Character-Total4496
1 Comment
Your submission has been automatically locked. It appears that you may be looking for information about damaged carbon. If this is the case please contact Canyon support directly or a local bike shop to assess the situation. Most damage that looks like a crack is a crack, so you should stop riding the bike immediately. This post will be reviewed by the moderation team.
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