Hi Folks,
yesterday I received my brand new Canyon Grizl (bike of the week deal)
It is a CF SLX 8 Di2
Today I wanted to change the cockpit height slightly and therefore removed the cover at the stem (I hope it's called like that, you see the pics).
I immediately saw a huge loose flake of plastic/carbon and a crack that can be easily feld with a finger nail. I don't know how far the crack goes.
Is this normal or should I open a warranty case with canyon?
It's my first carbon bike so I don't have much experience with what I see here.
Thanks!
by marv9898
1 Comment
Your submission has been automatically locked. It appears that you may be looking for information about damaged carbon. If this is the case please contact Canyon support directly or a local bike shop to assess the situation. Most damage that looks like a crack is a crack, so you should stop riding the bike immediately. This post will be reviewed by the moderation team.
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