Hi! I just received the bike today and started fiddling with it till I noticed this super soft spot on my bike. I am putting light effort to have the frame flex like that. I'm aware that carbon frames are supposed to bend but this seems scary. I already contacted Orbea but I would like to know if anybody experienced something like that.
by Ferterini
10 Comments
Yeah that’s no good.
Oh fuck, yeah I wouldn’t get on that bike if I was you.
Take it to a bike shop, don’t ride it.
Do NOT ride that bike
In my experience, Orbea has been really communicative and helpful with questions and concerns. I’d start with your dealer (assuming you have one and they are decently helpful), and work with Orbea’s customer service department if not.
I’m curious whether the other stays have a similar deflection. Stays are typically one of the most compliant parts of the frame and will deflect some amount to reduce vibration, increase comfort, etc.
back to the dealer it goes
Someone missed some plys in the layup. Send it back to orbea so they can resell it as “high mod” like cannondale used to.
You know, I’ve never actually squeezed random bits of my frame, any of my bikes could have these soft spots. I mean, I assume I’d have had a catastrophic accident by now if it were the case but doing this would literally never have occured to me.
My Orca Aero isn’t squishy there.
We just warrantied an older generation Trek Madone for the same issue at the shop I work at. It was affecting the top tube, and Trek replaced the frame with a new gen frame under warranty. Orbea best replace this under warranty. Otherwise, I would not continue as a customer of theirs.
Best of luck with the warranty process.
As said by others, DO NOT RIDE THAT!