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3 Comments

  1. If you contact canyon they will almost definitely pay for a local repair and send you a new one if needed.

  2. Ok_Average4568 on

    I had the same issue with this bike a few years ago. Since the seatpost is already removed, you can apply some WD-40 to the stuck screw and let it soak overnight. Try to keep the frame as dry as possible while doing this.
    If that doesn’t help, you can try lightly tapping the ratchet (or whatever you are using) while gently turning it. Would be helpful if someone helps to fix the frame becaus of the carbon flex.
    If the screw still won’t move, you may need to drill it out. If you’re not very experienced with this kind of work, it’s better to bring the bike to a professional shop.

    Once the screw is out, I definitely recommend ordering the updated seatpost clamp from Canyon (if you haven’t done so already).

  3. Master_Leek6472 on

    I had the same problem and bought a screw extractor, got it out instantly after.

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