Brand new Endurace CF 7, rode about 700 km and this happened. Has anyone experienced something similar? What was Canyon’s response? How long did the warranty frame replacement take? I submitted a warranty claim to the manufacturer and have been waiting for a response for two weeks now.
by Acceptable-Age-9592
1 Comment
Your submission has been automatically locked. It appears that you may be looking for information about damaged carbon. If this is the case please contact Canyon support directly or a local bike shop to assess the situation. Most damage that looks like a crack is a crack, so you should stop riding the bike immediately. This post will be reviewed by the moderation team.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CanyonBikes) if you have any questions or concerns.*