The front wheel is touching the ground preventing me from being able to wheel it around in folded position. Aren’t the roller wheels supposed to hold bike up off the ground a bit?
Also, both connector bolts were bent straight out of box. . .
by Toke-No-Mo
4 Comments
Probably …
Do a video call ASAP with brompton support … they can teach you how to use the bike, check your problem and escalate your issues. I just did one for a maintenance training for new owners.
https://us.brompton.com/support/contact-us/video-call
That way you can tell REI what’s wrong if anything other than the bolts.
I have bought 2 eBrompton’s from REI – no problems. Do you live near an REI or Brompton store? The DC flagship has a Brompton expert in their bike mechanic shop … he advised me only bike. He and his wife own two. DC also has a Brompton store.
Hey. It looks like you don’t have a rack. My brompton wheels also touched without a rack. I am lucky enough to have a brompton junction near me and they gave me larger roller wheels for free and the problem went away.
are you sure the hook to the rear triangle is hooked on correctly when folded
That’s how it is – nothing wrong here! Same on my 1997 and a 2024 model.
This issue led me into a rabbit hole because I didn’t want to add a rack:
First I added larger wheels. This improved the rolling but caused the bike to tip over super easy. The Minimods extender solved that issue and is very nice in use and of great quality.
Unfortunately it’s a costly add on but makes it very usable.