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5 Comments

  1. kickingrocks28 on

    Never, but with how loose tolerances are in the bike industry not surprised.

  2. No never, ask retailer or manufacturer for replacement

    Or spit the chain and use full link like I was taught years ago by sram dealer

  3. Top_Dot_8150 on

    Warranty replacement. Just to prove a point say that you need at least an x01 or xx1 level chain to guarantee your safety.

  4. Firstchair_Actual on

    This is one of the very few instances that calls for a chain warranty, or in this case just a new powerlock. Appears that you installed it correctly so your shop will hopefully just give you a new link.

  5. > Have you guys seen a missing link fail like this before?

    Yes, but only when one side was not latched (the pin was wedged against the plate, but not in it. It’s impossible to say if that’s what happened now, but this is what that failure looks like. Or could be a defective part.

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