Canyon Ultimate CF SLX 2024 – Seatpost bolt is stripped out and I think the bike shop burred the threads when trying to extract. Long story short, they couldn’t get it out and gave up. Canyon sent me a new seatpost and clamp and said to send the whole bike back if the bike shop can’t extract the bolt. Now they’re sending me a post marked box to send it in.
Wondering if anyone has had a similar experience?
Are they able to replace the threads/housing for that bolt or is my frame toast at this point?
Pretty bummed it’ll be at least a month or two turn around but at least I’ve got a couple other bikes.
by Short-Poem6111
1 Comment
This picture isn’t good enough to tell