Has anyone else has this problem? The screw on my aeroad seatpost seems to have lost its grip as it’s almost impossible to get it fully torqued to 5nm. I’m using the small black 5nm torque wrench they provided, but can’t even get it to torque meaningfully. Any suggestions? New screw?
by bsb21
2 Comments
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Had this happen on my Ultimate about 3 months in. Reading online made it sound like a common problem with Canyon. First stop is LBS to see if they can get it out, but if you’re unfortunate like me, you may have to send the frame back to Canyon for repair. Canyon was nice and helpful but the whole process took several weeks; they sent it back with a torx bolt in place of the hex which probably would’ve prevented the problem in the first place.