

When I started to assemble my new bike I noticed that when I put the handle bar on it wasn’t flush.. I have emailed and called canyon tech support but they just sent an email saying they would try and reach out in 10 to 14 days. I’m guessing that it’s missing a spacer or something, but this is my first bike besides my bmx bike when I was a kid so any suggestions or advice is appreciated.
by DifferenceNo6071
3 Comments
Looks like a few spacers and the top cap. Check the box.( I’d rather call them for questions than email)
Uncut steerer, no?
Return it and get a new one