

When I started to assemble my new bike I noticed that when I put the handle bar on it wasn’t flush.. I have emailed and called canyon tech support but they just sent an email saying they would try and reach out in 10 to 14 days. I’m guessing that it’s missing a spacer or something, but this is my first bike besides my bmx bike when I was a kid so any suggestions or advice is appreciated.
by DifferenceNo6071
4 Comments
Looks like they forgot to cut the fork
https://preview.redd.it/wruqnu9rlaod1.jpeg?width=1179&format=pjpg&auto=webp&s=e44d3e6b92f6413067c9c7a2050d2a9e3dde2307
Mine same day I built mine
https://preview.redd.it/hqhjta61maod1.jpeg?width=1179&format=pjpg&auto=webp&s=1045b3547e1df0e47eab2f716a8e13cc6848f288
Yeah, I was hoping they could just send a spacer and it would be an easy fix. Hopefully I don’t have to ship it back and wait for them to fix it or send another bike fingers crossed 🤞.