You return it and get one from a different company.
If they offer all your money back without having to send it back then you could get the hub relaced with a different rim at a bike shop, but you shouldn’t just accept the damage from them. If you do get it relaced, you should get the hub checked out too since it must have taken quite a beating for that to happen.
ashyjay on
Send it back.
telechef on
Ask your LBS to lace the hub to a new rim.
Mihsan on
Return. Then find something similar, it can not be that rare.
ride_whenever on
Dunno, probably post about it online.
Maybe have a little cry and be sad for a bit.
noodleexchange on
Lacking a new rim is therapeutic. However those short thick spokes are a bear to source.
Obviously the shipping co should bear financial responsibility.
BasketNo4817 on
Sucks. What brand is this?
Starfield00 on
Can this be refitted on a new rim? Ask a pro. But personally I would definitely return this.
Fetz- on
Seems only the rim is bent.
Simply replace the rim. The motor is almost certainly fine.
9 Comments
You return it and get one from a different company.
If they offer all your money back without having to send it back then you could get the hub relaced with a different rim at a bike shop, but you shouldn’t just accept the damage from them. If you do get it relaced, you should get the hub checked out too since it must have taken quite a beating for that to happen.
Send it back.
Ask your LBS to lace the hub to a new rim.
Return. Then find something similar, it can not be that rare.
Dunno, probably post about it online.
Maybe have a little cry and be sad for a bit.
Lacking a new rim is therapeutic. However those short thick spokes are a bear to source.
Obviously the shipping co should bear financial responsibility.
Sucks. What brand is this?
Can this be refitted on a new rim? Ask a pro. But personally I would definitely return this.
Seems only the rim is bent.
Simply replace the rim. The motor is almost certainly fine.