
Got a new Ultimate today. Just putting the seat post in place. Have got to about 2Nm and noticed the post rising. And the black seal is rising too. When I loosen the bolt I can move both back down. But both move again when tightened. The join is rated to 5Nm. Has anyone seen this before ? Any idea ?
by ThruFlow
7 Comments
Contact Canyon.
https://preview.redd.it/0u1ursywaadd1.jpeg?width=960&format=pjpg&auto=webp&s=7f80ea2a1fecab48825c345f1aa0f5cafb9d2a32
if this help, my grizl looks like
Contact Support maybe
Contact Canyon indeed best, I have the same bike and never have seen the post rising while tightening the bolt
Its a wedge system (i think)
shop put too much of the wrong grease
Just remove the post and remove the grease in the cavity and put thin layer of carbon paste and push it back in and tightening it for the first time Hold the seat a tad so it dont rise and after a few rides it will be fine
My Ultimate does the same thing. Please let us know what Canyon says.
My ultimate does that, but it’s a minimal rise at best. It moves up maybe half of the space between lines. The wedge that holds the post moves up at a slight angle when tightening. I’ve just adjusted as needed. It is a bit annoying but not sure what can be done?
Mine does the same. So much so that there’s a visible gap between the collar and the frame. It doesn’t move once set, so I just factored in the slight rise when setting the saddle height and just ride the thing. Life’s too short.