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  1. Asecondthought on

    The chain could be too long however I’d like to see it the right way up and shifting to be certain.

    Double check also the b tension bolt is correctly positioned on the derailleur.

  2. I imagine this could be an issue if the chain is too long. You seem to have a lot of room left in your derailleur when it is on the biggest chainring

  3. the_volvo_vulva on

    Chain looks to long since the bike is new i would just take it back to the place you got it from and demand a tuneup. this is very basic and it should have been caught when taking it out of the box it makes me think they really did a half ass job with the whole setup.

    Edit: to bad you dont show us what it looks like in the biggest chainring that tells us alot more than this video.

  4. Please post pictures with the bicycle upright and :

    1. in lowest gear (largest cog)
    2. in highest gear (smallest cog)
    3. close-up of the contact point of the b-tension screw (usually better seen from the inner side of the frame)

    Besides the chain being too long, you might have a missing or badly installed b-washer.

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