At the highest level, every second counts.

From a crucial chain repair during the 2025 Tour de France to an epic bike change at the 2026 Paris-Roubaix, Tadej Pogačar has experienced first-hand the role of Shimano Neutral Service when the race doesn’t go to plan.

Together with Pogačar and his UAE Team Emirates XRG mechanic, we reflect on two race-defining moments to explore what happened and how they impacted the race. Together with the Shimano Neutral Service team, they reveal how preparation, teamwork and split-second decisions help keep the world’s biggest races moving.

Go behind the scenes of professional cycling and discover what it takes to support every rider, every team, and every race when every second counts.

Subtitles available! Click on the CC (closed captions) button below the video.

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19 Comments

  1. NO WORRIES DOPE TO THE RESCUE – YOU CAN CRAHS – RIDE ON ONE WHEEL – RIDE ON ONE PEDAL – DOPE WILL GET YOU TO THE FINISHL LINE AND TdF CHAMPION – AGAIN AGAIN AND AGAIN DOPE IS AMAZING SHYTE

  2. Pogacar is on a mission to be the best of all time! He is smashing all competition. He is only 10 Stage wins away from the all time record held by Sir Mark Cavendish. At this rate, he is also going to catch Lance Armstrong for the most overall Victories! OMG! We are witnessing greatness…..

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