I just received a pair of new Schwalbe G-one RX Pro 45mm tires and I was excited to fit them onto my bike, but I noticed one of the two has a section of exposed fibers on the bead.
I ordered them from TradeINN on amazon.es
Is it safe to use the tire? Should I file a warranty claim through TradeINN? Should I return them to amazon?
by twistitup
7 Comments
Since tyre should be new, I would return it
I wouldn’t descend on those.
I wouldn’t accept that
I would return that one as damaged/defective and try to get them to send you a new one. At the least, email TradeINN and see what they say. They should give you a new one.
Yeah definitely try to return it, that’s a manufacturing defect that slipped through quality check
pff, tradeinn is notoriously bad when it comes to support. if you’re located in Spain, it might be better. try it 1st with amazon.
return it!!!