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  1. The only way to know for sure is to open it up and look. My first guess is that some of the pawls are stuck or broken or the little springs are not working. Pull it apart (find a YouTube video to help) and take a look. Post a picture of the inside here for further info. Good luck.

  2. Just a little ghosting as the wheel has no weight on it. I would imagine it is no big deal. If you were standing on it and pedaled backwards you wouldn’t go anywhere.

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