We will be creating a DT SWISS recall mega thread.
upeytn on
Looks like they want me to send my wheels in, let them test them for 20 days, and then probably just send them back to me.
This is annoying because I don’t want to not ride for 20 days but also don’t want to die of spontaneous de lamination
retrix_reddit on
Man I am gonna miss riding my Aeroad 😞
trimenace on
if you have ARC wheels they state that “no reports of product defects” were reported so idk if it’s them being careful or if it was one factory they are worried about (wheels from their poland factory are also not included)
Business-Wishbone760 on
What will happen if I buy now a new bike with those wheels? Is Canyon allowed to sell them after recall?
aviateoo7 on
Are there stats on how many of these delaminations have occurred and if there are other conditions that make it more likely such as temperature?
Short_Panda_ on
Im just annoyed. I ordered my ultimate just last week and received it yesterday. Im about to prep and bike fit it on thursday for my ironman end of month and now im supposed to not use the bike until then? There cannot be a worse timing. Its clearly unknown how big of a problem this is for ARC wheels. Most likely i will send my wheels in and get them back with no issues found. I have no spare wheels and those i know dont have carbon wheels laying around either.
mogulseeker on
I have the ARC 1400 series and my serial number falls into the ones that are affected. The only info I have right now is that I need to wait for instructions from DT Swiss for them to send me a box and I send them the wheels for inspection.
They said it’s a 20-day turnaround… so…. like…. do they expect us to just go without wheels for 20 days during peak cycling season?
Would be nice if they sent the replacement wheels *first*
bbaasbb on
Are they sure the GRC series aren’t affected? Seems suspicious
trimenace on
Lucky for me I live in Colorado and there is a DT Swiss subsidiary. I gave them a call and left a message, but I’m really curious to see if I can drop off my wheels there and get some more information if I do I will let you guys know.
martmeister77 on
Confirming that if you are the US and want to buy a bike that could be affected, Canyon will send the bike and it will be up to you to send the wheels to DT Swiss if your wheels are affected.
Over the weekend, they prevented sales of many Aeroads with affected wheels, which I made the false assumption they were being verified and preventing sales, but that is not the case. They will sell you the bike with potentially faulty wheels. I would definitely hold on buying a bike.
trimenace on
dam
Same_Celebration7435 on
Bro do we have any confirmed faceplants with Arc, otherwise just be careful above 40+ lol
Creepy-Carpenter-575 on
Hey, quick question – does the DT Swiss ARC 1600 Dicut recall affect me too? I just bought the Canyon Ultimate CF 7 Di2 AERO a few days ago, and it came with those wheels. Bit worried now…
16 Comments
“Spontaneous delamination” is the safety issue
https://preview.redd.it/dmo7sf9hsuff1.jpeg?width=1206&format=pjpg&auto=webp&s=a1fa0270de62713680e8693c7a8963e974296c52
Which models use those?
We will be creating a DT SWISS recall mega thread.
Looks like they want me to send my wheels in, let them test them for 20 days, and then probably just send them back to me.
This is annoying because I don’t want to not ride for 20 days but also don’t want to die of spontaneous de lamination
Man I am gonna miss riding my Aeroad 😞
if you have ARC wheels they state that “no reports of product defects” were reported so idk if it’s them being careful or if it was one factory they are worried about (wheels from their poland factory are also not included)
What will happen if I buy now a new bike with those wheels? Is Canyon allowed to sell them after recall?
Are there stats on how many of these delaminations have occurred and if there are other conditions that make it more likely such as temperature?
Im just annoyed. I ordered my ultimate just last week and received it yesterday. Im about to prep and bike fit it on thursday for my ironman end of month and now im supposed to not use the bike until then? There cannot be a worse timing. Its clearly unknown how big of a problem this is for ARC wheels. Most likely i will send my wheels in and get them back with no issues found. I have no spare wheels and those i know dont have carbon wheels laying around either.
I have the ARC 1400 series and my serial number falls into the ones that are affected. The only info I have right now is that I need to wait for instructions from DT Swiss for them to send me a box and I send them the wheels for inspection.
They said it’s a 20-day turnaround… so…. like…. do they expect us to just go without wheels for 20 days during peak cycling season?
Would be nice if they sent the replacement wheels *first*
Are they sure the GRC series aren’t affected? Seems suspicious
Lucky for me I live in Colorado and there is a DT Swiss subsidiary. I gave them a call and left a message, but I’m really curious to see if I can drop off my wheels there and get some more information if I do I will let you guys know.
Confirming that if you are the US and want to buy a bike that could be affected, Canyon will send the bike and it will be up to you to send the wheels to DT Swiss if your wheels are affected.
Over the weekend, they prevented sales of many Aeroads with affected wheels, which I made the false assumption they were being verified and preventing sales, but that is not the case. They will sell you the bike with potentially faulty wheels. I would definitely hold on buying a bike.
dam
Bro do we have any confirmed faceplants with Arc, otherwise just be careful above 40+ lol
Hey, quick question – does the DT Swiss ARC 1600 Dicut recall affect me too? I just bought the Canyon Ultimate CF 7 Di2 AERO a few days ago, and it came with those wheels. Bit worried now…