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  1. It is on backwards, just loosen the seatpost clamp and turn the thing around. Then flip the saddle.

  2. Dropped is mounted backwards.

    Loosen the collar on the seat tube and turn the dropper around 180 degrees and mount the seat correctly afterwards.

    Also check that the clamp that holds the seat is facing the right way. It should have an arrow stamped in it somewhere, and the arrow has to point forward.

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