Welcome to your 5 minute catch up on what’s going on around Orwell and in our communities this week.
We’ve listened to the feedback from our Orwell Residents Group and are exploring some new ways of sharing information with our customers.
For the large-text, printable version of this update, please visit: https://www.canva.com/design/DAGdk0wdhAo/-MG5sPPiKJF-ATObABhiKQ/edit?utm_content=DAGdk0wdhAo&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton
We’d love to hear your feedback, as well as what you’d love to see in future updates, so let us know in the comments or at comms@orwell-housing.co.uk
Have a great week!
#teamorwell #myorwellvoice #activlives #activsingers #suffolkcountycouncil #thewaytogo #thewaytogosuffolk
hi there and welcome to this week of allwell I’m Ross and I’m CLA and this is your new five minute update all about what’s going on around allwell and our communities this week now I hope you’re keeping well it’s great to come into your living rooms again this week with some more updates um it’s been Claire it’s been a nicer day today it was really wet yesterday but today’s been a great morning been nice and sunny and enjoyed getting out at lunchtime to have bit of a stroll have we been out today yeah I mean I sat outside in the garden having a cup of tea in the morning so that was nice hearing the birds so it’s um it’s a sign that spring is on its way so fingers crossed um it gets better from here yeah hopefully um and speaking of getting outside we’ve got the first thing we’re going to jump into today is all about the way to go which is a free cycling and walking activities group to keep you well and active so did you know that there are three cycling and and walking activities to keep you well and active in association with suffer County Council so the way to go is a series of regular group activities across iwit and lower stoft which allow you to get involved with other likeminded people so activities include things like cup run a stroll learn to ride um a cycle and introductory um to walk in as well um they’re a great way to get some fresh air exercise and meet new people and if you want to get involved you want to sign up you just check out the link below in the PDF now I think this is a really great idea because I know for myself and for other people that I speak to you CLA that you know when January rolls around sometimes I think a lot of us have a focus on our well-being what more can we do um to get out and about in the new year and and sometimes it’s kind of like well do I have someone to go with do I someone to keep me company well this sounds fantastic because you know you can go out you can join up whether you’re on your own and meet other like-minded people that are in a similar situation or go with friends um it actually sounds like something I would get wouldn’t mind getting involved with myself we what about you yeah it’s a great start to the new year to um you know start being healthy and looking after yourself and what better way to have a copper and meet new people and you know it’s just a perfect start 2025 so it sounds fun yeah so get involved if you’re interested in that as I say all the details are in the PDF um and next we’re just going to remind people about our prize draw as well that’s right so um running till the 31st of January so not very long left so this Friday um we have a prize draw to win A1 pound Love Shop voucher um just by registering for my allwell voice which is our engagement platform um so we encourage you to take a look um and it’s also just a quick reminder um of the draw as it soon ends so um yeah I think it’s a really great opportunity so fingers crossed we get some more members yeah so as as to was saying not long to go now just a couple of days so if you’re not already registered for my make sure you do um and all the information is in the PDF below now do you love a sing song now Claire I know you love a sing song you’re into your theater you’re into your drama you’re into into your singing um but anyone out there H do you love a sing song So active lives the guys over active lives have’ got this fantastic new group called active singers um which is a new singing group starting a nips switch um new for 2025 um and they’re inviting you to come along if there’s something you’re interested in in a free taster session on Friday the 14th of February Valentine’s Day should I say as well you know you never know who you’re going to meet at active live singing It’s been it’s from 10:00 a.m. to 12:00 noon and it’s at Pinewood Community Hall leum close Pinewood and Ipswich um if you’re interested please call Julie Stokes on 01473 34535 for more information so if you’re interested in singing get involved with that you know CLA we were just talking about wellness and exercise but another you know tried and Testa thing that’s it’s shown to be great for your Wellness is singing you know coming together do you find that the sing and and stuff that you do I do I mean it’s it’s a nice it’s a nice hobby to have and it’s also is a way to meet new people and also it’s a qu it’s quite a challenging thing as well because you know you could go there and just be like oh I can’t sing I can’t do this but they really sort of give you the confidence to push yourself and it’s something that you know I think you can grow to love so if it’s something you want to try definitely join it I think that’s a really good idea Ross yeah so if you’re watching this and you do go along on the 14th of February let us know how you get on we’d love to hear how that’s going and lastly I think we’re GNA again we’ve got some kind words from some of our customers clay we have so um these are from our um surveys our transactional surveys um in particular our lettings um surveys so all well believes that our customers are at the heart of our business and we want to ensure we’re engaging with them effectively so we carry out a number of transactional surveys um one of which is a survey in which our customers are let a new home um so the survey asks our customers about their experience of the lettings process the condition of their property and the helpfulness and communication of the staff um and every completed survey is entered into a monthly prize draw to win one of two 100 vouches so it’s definitely worth taking part and obviously it’s really helpful for us to know how your experience has been um moving into an all World property um so we have some kind words from um two people who have submitted um into the survey and they are from our extra care so we’ve got two um lots of Extra Care um so the first one is for the staff Livington court and someone says I cannot think of a single thing that could have been carried out more professionally I now have a wonderful home with good neighbors and excellent and attentive staff I really couldn’t ask for anything more thank you and then we’ve got another one for the extra care for steeple view um and someone filled it on in on behalf of their mother um as they’re unable to do it um she says I organized everything for my mother and found that all the staff at steeple view were very helpful friendly professional and supportive they made a difficult time so much easier and I am very grateful and it says please pass on my thanks although I hope Mother and I have told them how special they are so that’s really heartwarming that’s really lovely to read um and obviously our surveys that’s how we get the feedback with things like that and uh well done to the staff at levington court and steeple view um really lovely comments for you both yeah this another great example is to kind of like in all the ways which we get feedback from our customers and our communities um is it’s great to hear that feedback first thing but then also helps us to shape the organization as we go forward so yeah thanks much for that um and yeah and look out for um future surveys as of when they come in um that’s everything we’ve got for this week you know it’s been great to come and chat with you again you know we want to hear from you guys so if there’s anything going on in your Orwell community that you’d love us to know about maybe there’s some events coming up maybe there’s some groups that you run please let us know you can get in touch in a number of ways um either directly via email atoms at allwen housing. go. or you can DM us on any of our social platforms or simply wherever you see this video just pop it in the comments and we’ll be sure to get back to you um but until next week I’ve been Ross and I’ve been CLA and we’ll see you next time on this week at all well take care bye