Learn about a top-tier downtown bike room and the upcoming City of Minneapolis secure bike parking pilot.
Featuring:
Hailey Polk, Tenant Experience Coordinator at 60 South Sixth, Transwestern
Max Gonzalez, Public Works Project Manager (Interim) with the City of Minneapolis
Andy Lambert, CEO of Cyclehoop US
Shabazz Stuart, Founder & CEO of Oonee
Additional Q&A from the chat not included in the recording: https://bit.ly/bikeparkingwebinarQandA
Resources:
Metro Transit Bike and Ride: https://www.metrotransit.org/bike-ride
KSTP story on bike parking feat. Move Mpls ED Tiffany Orth: https://bit.ly/BikeParkingInTheNews
60 S 6th: https://www.60southsixth.com/
Cyclehoop US: https://cyclehoop.us/
Oonee: https://www.oonee.us/
Move Minneapolis Try it Tours: https://bit.ly/TryItTours
Move Minneapolis Commute Ambassador Program: https://moveminneapolis.org/about/ambassadors/
Move Minneapolis Newsletter: https://bit.ly/movemplsnews
Welcome everyone to today’s Secure Bike
Parking webinar with Move Minneapolis my name is Catherine Windyk I use she/her
pronouns and I’m outreach manager with Move Minneapolis I’ll be your host for
today thank you for joining us! Next slide please. So today’s agenda: we’re going to do a
little bit of housekeeping, there will be a poll, I’ll do an introduction to Move Minneapolis,
we’ll have some presentations by the panelists, and then we’ll have time for audience Q&A. Next
slide please. This webinar is being recorded and we’ll send a recording out to everyone who
registered in the next couple of days. It’ll also be available on our YouTube page once
that’s ready to go. We’re going to ask you to use the chat to submit questions throughout
the webinar and then at the end during the Q&A portion if you’d like to ask your question live
just raise your hand to unmute and we’ll call on you. Closed captions are now being enabled because
I didn’t do that yet so one moment while I do that. Okay, and you should be able to… All
right we’ve got captions on, you should be able to control those either by clicking the CC button at
the bottom of your screen or if you don’t see that click on “more” next to that on that bottom screen
bar and that should take you to closed captions. Next slide please. There will be a short survey
immediately following this webinar, and we’re going to describe all images for accessibility.
We’ll put links in the chat while they’re being spoken to so if you want to watch the chat for
those links feel free. Next slide. And we’re going to start off with a poll. And I ask for some grace
while I do this because I haven’t done a poll in a webinar before so we’re just going to see if this
works. We have three questions, there’s actually one more that’s not on this slide. One question
is “How often do you bike for transportation?” So that’s not just riding around for fun or
exercise, it’s for actually getting somewhere like a store or work. The second question is “What
kind of bike do you typically ride?” and I’ve got options there for classic or non-ebike, an ebike
non-cargo, cargo bike (e- or otherwise), tricycle, hand cycle, or recumbent, fat bike (e- or
otherwise), or I don’t ride a bike. And then the third question is “Have you ever had a bike stolen
or vandalized?” and vandalized could mean you know you got a component stolen like a saddle and not
the whole bike, or a chain or you know something who knows something stolen off of your bike or
it damaged in some way when you had it parked in a public space or otherwise. So we’re getting our
poll results in and I think I will close it pretty soon. We’ve got just a couple more people if you
want to participate. These questions may come up in the course of the conversation at the end
so please do participate. I will close it in 10 seconds. All right so I’m going to end the poll
and share the results. So we’ve got people using their bike for transportation: the most people
using it a few times a week, and then daily, a couple times a year, a few times a month,
and some saying never. What kind of bike you typically ride is: classic or non-e-bike is at
the top: 74%, e-bike non-cargo: 13% cargo bike: 11% and I don’t ride a bike: 2%. Then have
you ever had a bike stolen or vandalized: 66% of people who answered said yes. So
thank you for participating in the poll, I’m going to stop sharing that and
continue on. Next slide please. Now for our introduction to the Move
Minneapolis team. We’ve got images on the screen here of the team that includes
Tiffany Orth who is our Executive Director, John Barobs who is our Senior Outreach
Manager and myself as I already mentioned Outreach Manager Catherine Windyk. Next slide
please. And I’ll just mention that John is on the back end running the slides so thanks to him.
Move Minneapolis is a nonprofit organization and the transportation management organization for
downtown Minneapolis. Our mission is to empower people to choose sustainable transportation
options through educational opportunities and by reducing barriers. So we’ve got images on the
screen that show some examples of our work. The top image is of some people in a classroom at a
presentation – this is a presentation I gave to a major downtown employer on planning multimodal
trips. The other image is of a group bike ride so some people standing around with bikes about
to depart on a try it tour that my colleague John ran with another major downtown employer
during bike month last month. Next slide please What we do: so we, again we focus on downtown
Minneapolis and we provide employer services, which could be anything from transportation
benefits consultation Metropass enrollment assistance, carpool coaching and registration at
ABC ramps, bike parking and amenity consultation and connection to other vendors and entities. We
provide commuter resources and consultations – we do provide a monthly e newsletter that provides
lots of resources and information for folks in the community. More on consultations in a moment.
And sustainable transportation education – so that includes webinars like today’s, we try to do
regular webinars on timely topics that people are interested in. We do tabling for events like
Bike to Work Day as pictured on the screen. The top image is of Tiffany tabling at Bike to
Work Day last month and speaking with a person on a bike, sharing resources. And then we also do
tabling at employer benefits and wellness fairs, things like that. And then we produce an annual
Transportation Summit. So the other picture on the screen is five people on a stage. This
is from last year’s Transportation Summit, the topic of which was businesses and construction
and how to support businesses so that we can have the construction that brings us the transportation
system that we need to get around safely. Next slide please. So I mentioned I was going to
go more into consultations so – customized consultations on the screen there’s a QR code if
you’d like to learn more about the consultations that I’ll speak about. So these are free 15 minute
sessions, one-on-one with Move Minneapolis staff, available to anyone who is going downtown, whether
you are going for work, visiting, go to school, or if you live downtown and want to learn about
how to move around in downtown sustainably and get to downtown sustainably. Schedule a session with
us, these are free, repeat sessions are encouraged um you can learn more at bit.ly/movemplsconsult
and there’s an image on the screen of the customized consultation graphic. Next slide
please. Commute Ambassadors: this is a program that Move Minneapolis runs. We just launched
the application for the 2025 cohort. There’s on the screen an image of some folks standing in
a semicircle on a downtown street. This was part of a tour that we did of transportation amenities
in downtown and infrastructure features. There’s a QR code on the screen if you’d like to
scan that to learn more about the Commute Ambassador program. It’s a volunteer program open
to downtown employees. You can learn more about how to promote sustainable transportation in
your workplace and community, and you can learn more about the the system at large and network
with other like-minded individuals. Learn more and apply again by scanning that QR code or if
you could go back one second John, the link is bit.ly/2025movemplsCAapp. Next slide please. Try
it Tours – we have a logo, the Try it Tours logo on the screen that includes a bike, a bus, and the
Move Minneapolis chevrons. This is a service of Move Minneapolis that are educational and hands-on
demonstrations of downtown transportation options booked by employers and organizations rather than
through individuals. You can scan the QR code on the screen now or visit bit.ly/TryItTours to learn
more. This is a newer program that we’re launching under this moniker and we’re excited to work with
employers and organizations to get these rolling. Next slide please. So now to the topic at hand.
I wanted to talk about secure bike parking in downtown Minneapolis. So Move Minneapolis, in
the course of our outreach work, we often hear about how the lack of secure bike parking keeps
people from biking downtown and in general, especially with more expensive bikes whether
they’re e-bikes or otherwise. We are excited to see that this topic is gaining more attention.
So on the screen, I have a screenshot from a recent news article that came out last Friday
highlighting that bike thefts are the most that they’ve been in the past several years. So it’s
clearly an issue. On the right of the screen there’s an image of our executive director Tiffany
chatting with the reporter on Nicollet Mall which is one of the proposed sites of the secure
bike parking pilot, just talking about how we hear about this in our work and how it’s holding
people back from biking places that they want to go. Next slide. On the screen here I have a quote
that I’ll read. It’s from the US Department of Transportation Federal Highway Administration this
is from a training around biking and pedestrian and bicycle safety. There’s some graphics, icons
on the screen of people biking walking and rolling and the quote says “While providing secure
bicycle parking is not the entire solution to the problem of theft, it certainly can help and
it can increase bicyclist’s comfort in leaving their bicycles unattended. As a result and the
highlight is my emphasis many bicycle owners may be encouraged to make bicycle trips they might
otherwise forego.” End quote. Next slide please. For the last part of my little intro section I
did want to note that one of our panelists will be speaking about a current private amenity. Other
panelists will be talking about a future public amenity, and there is one amenity I wanted to
highlight that is currently open to the public and free. This is the Metro Transit Bike and Ride it’s
located in Ramp B at 516 2nd Avenue North. This is run through Metro Transit. There’s an image
on the screen of the bike and ride facility so it’s secure bike parking area. You can scan the QR
code on the screen or visit bit.ly/mtbikeandride to learn more and to register to use this already
existing, free, and open to the public amenity. Next slide please. So with that I want to make
sure to thank our speakers for their time, expertise, and work on these initiatives. We’re
going to split the speakers up. I’m going to start with Hailey and then I’m going to introduce the
others after Hailey speaks. So next slide please. So I’d like to welcome and introduce Hailey Polk,
Tenant Experience Coordinator at 60 South 6th, a Transwestern property. Hailey’s role
at the building is hospitality focused, providing tenants ample opportunities to
be involved in the building community and engage in the amenities they offer. Hailey has
a teaching and graphic design background and was excited to design the graphics and helped decide
on aesthetics and layout for the 60 South 6th bike room refresh last summer that we’re going to
hear about. So Hailey, I’ll turn it over to you. Thanks Catherine. So like she said I’m, I work
on the property management team here at 60 South 6th. It’s a 40 story office tower in downtown
Minneapolis it’s the formerly RBC Plaza you can see it on the screen here. So our current
ownership acquired the building in 2015 and that’s when the bike room was first established
here. It is open only to tenants but it’s a big building so that’s a lot of potential bikes that
are coming downtown and parking at the building. So our ownership and the company I work for are
always looking for ways to improve the tenant experience so that’s essentially my role. And we
partner with tenants and their employees to make changes based on feedback and survey responses.
So next slide is going to show what our current bike room looks like. So the bike room was already
secure it’s located in our parking garage but this is what it looks like now. And we’ve gotten a lot
of good feedback about the secure, safety of it and we just wanted to make a couple upgrades
just to help the commuters out a little bit. Next slide will show kind of how we secure our
specific area. So it’s kind of an inconspicuous corner in our parking garage. It’s a little bit of
a unique situation where we’ve got a staffed valet team 24/7 or not 24/7 6 a.m to 6 p.m and so that’s
when public or when the doors open automatically for people, but they can exit anytime. But
the bike room specifically requires a waiver acknowledging rules and regulations there’s
security cameras nearby that we can access. And once somebody signs a waiver, access is
added to their building badge and a bonus, it’s located right next to our locker rooms
and our fitness center so it’s a nice you know area of the building for people to come in and
then they can get situated before they head up to their their office. Next slide. So this is a
picture of our room before our bike room before we did the refresh. So it looks very similar
we didn’t end up changing any of the the racks that were there but we’ve got just enough for
our building currently. If we have more people accessing and needing space we’ll probably
chat about how we can add some more in there. But super basic we just wanted to make a few
structural and cosmetic changes to improve upon what was already there. So that’s on the next
slide. We sourced our structural updates from Dero so we added a fixit station and an air pump. And
by tenant request, a super avid biker suggested some lock docks so people weren’t claiming the
the bike racks if they like went out at lunch with their lock or whatever. So yeah they can
park their locks on the wall there yeah. Next slide. And then these are some images of our
current cosmetic updates that we made. So I got to design the the graphics for the room and
we painted just to give it a little bit of like a facelift and then we refinished the flooring and
we added a slow closing door because the the door was hitting people on their way out and we didn’t
want that. So yeah we’ve and because we’ve got the the staff and everything nearby, the slow closing
door is monitored regularly so. Let’s see next slide. So yeah after we did all of those things
it kind of came to completion in October of last year so this is our first summer actually having
a fun looking bike room with all the updates. So we’ve just gotten some good feedback especially
from Sarah and Luke from HNTB, one of our tenants. So yeah they’ve they’ve been super appreciative
and that’s been really great to hear that. So would definitely recommend if you’re a property
manager, or work for commercial real estate, if you don’t have a bike room it’s it’s a really
really nice amenity to have for your tenants. So I think that’s all I got. Thanks Hailey, appreciate
your presentation and look forward to hearing more from you during the Q&A section. Thank you.
Next I’m going to introduce folks working on the City of Minneapolis bike parking pilot. So we’ve
got Max Gonzalez who is the Interim Public Works Project Manager with the City of Minneapolis. Max
has been working on mobility related projects for the city for the past three years he holds a
masters of public administration and has always been interested in transportation related topics.
Max is a co-chair of a statewide statewide shared mobility collaborative working to increase shared
mobility options across the state. He’s invested in connecting communities and making multimodal
options more accessible. Andy Lambert is CEO of Cyclehoop US and is a lifelong Minnesota resident
and has been working to get more people cycling through grassroots advocacy and entrepreneurship
for over 15 years. His time as a bicycle courier for Peace Coffee in the early 2000s ingrained the
belief that transportation infrastructure is the most effective way to influence how people
move within their communities. Now as CEO of Cyclehoop US, he and his team innovate physical
infrastructure solutions to make cycling safer and more convenient for all ages and abilities.
He is a former BikeMN board chair, recently served on the Minneapolis Bicycle Advisory Committee,
and will soon be an assistant librarian for the Minneapolis Cargo Bike Library. And then we have
Shabazz Stewart founder and CEO of Oonee. Shabazz is widely recognized as one of the nation’s
foremost experts on micromobility infrastructure. He has extensive experience that includes urban
policy public space management and implementing public private partnerships. Prior to Oonee,
Stuart was the deputy director of operations for the downtown Brooklyn partnership where
he oversaw a portfolio of more than 1 million square feet of public space. Stuart is also a
prominent New York transportation advocate and sits on the advisory council of Transportation
Alternatives, and is a board member of Streets PAC. Welcome to all three of you and I’m going
to turn it over to Max for your presentation. Thank you Catherine. I am very
excited to be here and to talk about our secure bike parking pilot.
I apologize I’m a little under the weather today so please bear with
me. You can go on over to our next slide. So the secure bike parking pilot we are
partnering and have signed a license here with Oonee, as well as working with Cyclehoop to
provide some options for secure bike parking, not only downtown but throughout the Minneapolis
boundaries. And so we had to gauge the demand and also the demand for secure bike parking is
increasing as some of the bikes are getting more expensive. Ebikes are growing in popularity as
well as folks are adopting cargo bikes to complete some of their trips that they traditionally would
have taken on transit or via automobile. And so some of the factors that are increasing the demand
for the secure bike parking is a recent state tax credit that is continuing in 2025. I know that
there’s some potential modifications to that that are still in the works, but the state tax credit
has allowed additional folks to purchase e-bikes and utilize them for their transportation needs.
Additionally, cargo bike usage is increasing and we have received lots of feedback similar
to Move that people don’t feel comfortable locking expensive bikes and ebikes to the outside
traditional bike racks, meter hitches, and some of the other infrastructure that the city has put on
out on the current cityscape. Some of the current solutions also are targeted more at commuters
and are inflexible – folks would have to sign some either year-long leases or month-long, and so
looking for some of the alternative options that people are are needing has been really important
for this secure bike parking pilot. And also Catherine highlighted one of the public secure
bike parking rooms that is over in ramp B but there are currently some limited public options
people can lock their bikes and have them secure so that way they don’t come out to either
stolen or vandalized vehicles. Next slide please So shifting on over into what our pilot is
currently looking like we have, like I mentioned a license agreement signed with Oonee. It’s a
three-year pilot duration where we’re anticipating the installation and network availability to be
completed here either late summer early fall. There’s a lot of coordination that is going on
with both other jurisdictions, county, private property owners. And so um we’re hoping to have
all of the um network up and available um either late summer early fall. um some of the options
that we are looking at include um pods that are a little bit larger, walk-in um secure facilities
uh that can uh support anywhere from more than 24 to 30 uh bikes, depending on the configuration.
um also some of the Lites um or Minis, um those are some smaller facilities that are meant to
fit um either in a little bit more constrained right-of-way space or um fit within a on street
parking space. And then also uh bike hangers um some of the bike hangers are um currently deployed
and utilized in uh University of Minnesota campus and some other locations throughout uh Minneapolis
but the bike hangers can also accommodate some of the cargo bike options uh for some of the larger
um cargo bikes that um people are utilizing and one of the key aspects that we wanted to highlight
for this pilot information is to increase the accessibility and the options for folks uh to
encourage some of the bike utilization and um transition to uh biking so these facilities in the
pilot program are free to the user um Shabazz and uh Andy will talk a little bit more on how to
get signed up for that platform and what that platform will look like um but that was one of the
key aspects that we were looking for in the pilot um is that the options would be uh free for
the users you can go on over to the next slide and so what I wanted to highlight here is um
that the location planning um has been one of the uh larger lifts um because we have to gauge
both demands uh available space in the right of way and what partners to um coordinate with
um with the secure bike parking pilot um it is being funded through advertising and so some
of the kiosks uh will be in um areas that need um power and some of the facilities need power
um I’ll let Shabazz and Andy talk a little bit on the facilities themselves but power needs
has been one of the bigger um uh constraints for um siting these locations um our first iteration
is also taking into account um some future developments as ebikes and battery charging
and swapping um become uh more increased and um uh the battery options are um changing so
that way um Shabazz will talk a little bit to some of the facilities in the future will have the
capabilities for charging um on the right there’s a picture that I took of some screenshots of some
of our potential locations that we are looking to have uh some of the bike parking um facilities uh
there looks to be about seven or eight downtown um as well as some additional in Northeast South
Minneapolis um and uh some future expansions at some of our mobility hubs both in uh north and
um a little bit outside of the downtown core uh you can go ahead to the next slide I believe yep
that’s the last one so uh my contact information is there at the bottom uh again my name is Max
Gonzalez uh you can send on over any questions or email me at max Gonzalez@ Minneapolis.gov
uh I’ll turn it on over to Andy I believe thanks Max and thanks Catherine and everyone at
Move Minneapolis for all the work you’re doing and for hosting this uh really exciting meeting on
this exciting topic uh my name is Andy Lambert i use he/him pronouns i’m the CEO of Cyclehoop US u
based here in Minneapolis about a five minute walk from the Mississippi River um and I’m here to tell
you about uh who Cyclehoop is what we do why we do it uh because we are one of the partners involved
in the Minneapolis secure parking pilot next slide so Cyclehoop designs and manufactures
active transportation infrastructure we’ve been doing this since 2008 our parent company
is based in London and in 2022 we opened our operations in North America based here in
Minneapolis uh we’re doing uh design and manufacturing here in Minnesota uh we have
distributors in Canada and Mexico and so we uh we’re really looking at all of North America
in terms of bringing our experience and expertise uh to to the continent as a whole um our primary
focus is to co-create networks of fully accessible on-demand secure cycle parking facilities um
focused on cities worldwide um like I said we’re based our parent company is based in the
UK but they have distribution partners throughout Western and Eastern Europe into the Nordic
countries and Cyclehoop US is serving North America um we’re really focused on and we really
love doing community centered collaborations um and and I use the word co-create uh when I’m
talking about building networks because we we don’t do any of this alone it’s it’s critical
to partner with community- based organizations uh so that they’re at the table their voices
are heard they have decision-making authority uh and that they embrace uh secure parking um
and that it actually serves a need that they have um so everything that we do is in a spirit
of collaboration um we also work to build and contribute to the social infrastructure that
drives demand for more active transportation infrastructure um because without the public
support for it there’s not political support without political support you don’t get policy and
funding and all of that so it really comes down to winning the hearts and minds of people uh in their
communities and and connecting the dots and and um showing how uh more accessible active
transportation infrastructure has a huge impact on quality of life next slide so we do
these things in in a number of ways um to date since 2013 uh Cyclehoop has installed 7,400
bike hangers worldwide uh that’s about 44,400 secure parking spaces um the majority of the bike
hangers that are installed in the UK and Greater London are accessed on a subscription basis uh
and despite having close to 5,000 bike hangers in greater London alone there’s a still a growing
waiting list of over 50,000 people um so in a city like London let’s say New York perhaps even on
down to smaller uh cities like Minneapolis the need and demand for secure parking is is there
and it’s growing um recently we’ve created a parking app which uh enables people to use our
facilities in an on-demand basis rather than a subscription and so far we have 44 bike hangers
available for on demand use throughout the UK and uh in Edinburgh and London um and I I say 44
plus because we’re adding more online every day uh we hope to put the hangers online uh for
the on demand access at the U of M here shortly we’re working with the university in Quebec to do
that as well so uh we’re we’re crossing the pond with our on demand app um we’re also involved
in the creation of the first cargo bike library in Minneapolis uh something that we’re super
excited about uh the two logos that you can see on the bottom of the screen uh that say powered
cycle diamond and pedal cycle diamond those are uh security ratings that uh a third-party testing
facility has given our bike hanger u because secure bike parking is our bread and butter the
actual security of that facility is important so we pay a third party to test the security we
basically pay them thousands of dollars to try to break into our our bike hanger and and then they
grade it based on on how uh difficult it was uh our bike hangers consistently get highest marks in
their in their testing curriculum so um and then the picture that you can see on the right hand
side is an example of the type of community event um and outreach that that we do that we support uh
that we celebrate um this is from the Pride Ride in London last year um and we believe that cycling
should be open and accessible and in a big tent uh kind of thing for everyone so we’re always
on board for um supporting and being involved in inclusive cycling events um and we use the
term cycling intentionally instead of bicycling because cycling incorporates four-wheel bikes
and trikes and adaptive cycles and all that so um that’s one thing that’s really important
to us and it’s part of our DNA next slide and then of course the reason why we do it is
because theft is a huge issue and you could see the results from the poll um just from the people
on this call two thirds of you have experienced theft or uh vandalism to your bike uh in the
UK we’ve seen that uh about 320,000 cycles are stolen a year um like Catherine said earlier the
MPD reported over 1,400 thefts last year that’s a six-year high and that’s just reported thefts um
we would estimate that that number could easily be double uh because often times theft and things
and involvement of police uh doesn’t get reported um about two thirds of bike theft victims cycle
less as a result of that experience and a quarter of those victims just give up cycling entirely
this is based on uh data that was collected from transport for London um we’ve also seen that
about 60% of people who continue to cycle after experiencing theft buy a cheaper bike it may not
be as enjoyable to ride it may be more expensive to maintain it’s not a great situation all in
all we estimate that theft costs victims in the UK about 32 million pounds a year that’s 43
million US equivalent next slide so in 2013 uh Cyclehoop saw the increasing uh negative effects
of theft and so we started a secure bike parking network in London it’s grown steadily since then
you can see on the screen here a picture of two bike hangers side by side they take up the space
of one car parking space on the street uh you park and lock your bike inside the hanger uh we provide
instructions on how to properly lock your bike because that is a critical piece in secure bike
parking um and uh yeah so it continues to grow uh to this day next slide here’s a picture of Greater
London uh with pin drops showing all the bike hangers throughout London uh like I said there’s a
a little close to 5,000 hangers throughout Greater London there’s some open areas there those are
because the councils in those areas manage their own hangers uh but we manage the rest here uh and
we hope to show a similar map to this uh to other cities in in North America in the coming years uh
because density is critical and this is something that that we think should scale uh next slide uh
this is just a an image about the uh showing the app that we created um there’s basic functions
through the app you can make reservations you can pay if that’s how the program is set up you can
report issues etc next slide here’s some examples of hangers uh in North America so far we’ve uh
installed about 50 throughout North America uh number at the U of M uh the picture in the upper
right is Coach Balto he’s got a cargo bike hanger in front of his house in Portland a picture in
the lower right are two hangers on the street in San Francisco as part of a a pilot with the
SFMTA next slide and these are just some of the clients that we are working with in North America
it’s primarily municipalities transit agencies universities uh but we also work with a number of
property managers uh residents are are calling us for information about uh secure bike parking
and then of course the uh the local favorite the Minneapolis Cargo Bike Library and that’s all
I have thank you i’ll turn it over to Shabazz hi everyone uh my name is Shabazz Stewart um I use
he him pronouns um and I want to acknowledge my my role here as the the carpet bagger i’m here in
Brooklyn um but I’ I’ve been really blown away and just grateful for the hospitality shown by um both
Move Minneapolis and the city and and Cyclehoop and I’m I’m grateful for um the opportunity
to talk with you about our work um next slide so um you know our focus alongside
Cyclehoop is less of an OEM um and OEM stands for original equipment manufacturer
um and more of a developer an operator and um a group that’s focused on scale um you know
we want to unlock the potential of the bicycle and the micromobility conveyance by focusing on
how we can build networks of infrastructure that um support riders that make the experience as easy
seamless and frictionless as possible next slide and so um what we focus on are charging parking
and eventually um you know access to supporting services like repair and maintenance through
mobile um we do not have one particular form factor we actually work with OEMs like Cyclehoop
to um innovate iterate and white label their form factors and install them as part of a cohesive
network um hopefully one day in cities across the country but right now working in New York
Minneapolis um and a few others um you know we’ve talked a little bit less about charging but our
belief is that as ebikes become uh more and more prevalent that charging and parking will be part
and parcel uh next slide you know I think this has been well well covered you know in in in the
previous presentations but um I will say that here in New York one out of every four households has
experienced at least one bike theft it is a major major reason that people choose not to ride and
that people who ride choose not to ride more often and this is something that you saw highlighted
in um in Transport for London’s data um with with Andy but we believe that if we can make cycling
not just safe but also convenient and reliable at scale i.e parking and charging our universally
accessible then we will be in a better position to recognize the 30% mode share that we see um
in cities like Amsterdam uh in the Netherlands um here in the United States next slide and so
you know our cornerstone in terms of design um has been how do we make um infrastructure um that
supports micromobility and cycling um placemaking friendly um advanced modern uh and provide users
with a seamless frictionless experience and most importantly interoperable and so um you know my
partner is an architect um and we take um great effort to create an experience where um even
people who are not using the facility actively i.e. a pedestrian will appreciate walking by um a
station and ideally we’ll find something in it for them whether it be seating whether it be ambient
lighting whether it be an improved streetscape whether it be planting um long story short we’re
looking for ways to integrate micromobility infrastructure into the overall fabric of the
city in the same form or fashion that you would see a bus shelter or a news stand or other form of
street furniture um inside the uh the fabric of a city uh next slide um oh this is this slide is a
little bit um I think a little bit messed up in the PDF but uh this is our uh network in New York
City it looks a little bit different on the uh the pages file but um we have about uh 15 stations in
and around New York City we have over um you know over sort of six year history um you know gotten
four cities uh Minneapolis is is one but New York is another one Washington DC is another one Jersey
City is another one to do secure bike parking RFPs citywide and so our hope would be here in New York
and now in Minneapolis to uh establish citywide universal parking and charging systems uh that are
open to everyone regardless of race um class um uh means or creed next slide um as I mentioned before
um we’ve been working alongside our partners in New York City Northern New Jersey and now in
Minneapolis we’d like to highlight two of our projects that have been um particularly successful
um Hudson Square you know we have a pod that provides 24 parking spaces on a traffic triangle
that’s pictured here that traffic triangle um was originally a sort of barren public plaza
the community was was fairly skeptical that secure bike parking could could work um there was nothing
on the plaza but as you can see in the photo there is um there’s fair amount of traffic um you know
that surrounds this um this area and that and on the bottom uh left or bottom right there’s a
entrance to the Holland tunnel which is one of New York’s busiest uh vehicular tunnels so we came
in we worked with the community to design a mural um we installed uh plantings and finally the pod
that provides secure bike parking to the public at no charge and this entire thing was underwritten
by advertising um which only not only underwrites the capital cost but also the ongoing operating
costs enough so that um the facility can be free to use and then on the right um we have an this
is an installation in Jersey City where we have um eight or nine stations installed as part of a
30 station buildout um we are we just installed our most recent station last week uh and the goal
is to make charging and parking universal um you know Jersey City is a fairly small municipality
compared to Minneapolis and New York but I think it’s the first city to take on a model
where the first city in the US I should say because I London is 30,000 um you know far for
I think more than any other any domestic city um but but making parking and charging um accessible
to everyone um in in both a mixed use environment also residential environment and a transit um
orientated intermodal environment next slide um as I mentioned before you know even though our
footprint is largely in New York right now we are working with in cities across the country
uh quietly to lay the groundwork for citywide programs these include Washington DC New Jersey
um you know partnership with New Jersey Transit Long Beach West Palm Beach work with um with uh
the MBTA in Boston uh Miami and Denver next slide so uh that is it for me i’m looking forward to the
questions and the conversations thank you so much thank you all um wonderful information we’ve got
a lot of good conversation and questions coming through in the chat uh I’ll encourage people
to continue putting their questions in i’m I’m not sure we’ll get to all of them but I will um
send questions in a follow-up email that we don’t get to live so um thank you again to our to our
speakers i’m going to go with uh the most recent question that just popped in the chat so I think
this is a good one um Molly just uh if you would like to unmute to ask your question feel free or
would uh I guess Sure thing great can you hear me yeah thank you so um I really am just focused
on demand i don’t know how we can accurately uh get demand but I do want to make sure that we
have these facilities where they will be used so that’s the context for my question um I didn’t see
at least I didn’t see maybe they’re there pilot locations in North Minneapolis i saw them in in
other areas of Minneapolis so I think I heard that um the facilities would be considered near
mobility hubs which as I understand mobility hubs this sounds like a great idea um are the
facilities needed elsewhere and is this all based on demand thank you yeah I can jump into that this
is Max from the city of Minneapolis thanks for the question Molly um demand has been one of the areas
that um we don’t have a whole lot of data from we’ve got uh putting into the demand what we’ve
looked at is um some of the instances of where bike theft has occurred and some of the um uh bike
counts that we have available as well as some of the data that we get from the shared mobility side
and so um one of the uh areas uh someone else in the chat brought up that they would love to see
it around uh the chain of lakes and like some of the park board areas um advertising is where it
becomes a little bit tricky because some of the jurisdictions have no um uh have restrictions
on advertising and so um uh going back to the question on um in North Minneapolis right now
we’ve got two locations that we’re evaluating based on the right-of-way space um that are in
North Minneapolis that we have to work with both the park board and um just uh some of the other uh
jurisdictional partners um but during the course of the pilot we’re looking to expand the network
and so uh initially we’re starting with uh 15 to 20 locations um but we’re looking to expand
that network um I know that we’ve got a couple um expansions planned for some of the mobility hub
sites which are citywide and um yeah uh if there’s additional um suggestions on where people want to
see the bike parking facilities located um I know they’ve been dropped in the chat but feel free to
add additional ones thanks Max um Shabazz or Andy did you want to add anything to that i would just
add one thing uh regarding the demand well maybe two things um so like I kind of alluded to earlier
centering the community and and people who live in the areas that that we hope to serve um are
having their buy-in and support is critical to the success of this and so it’s through community
connections and working with neighborhood organizations and advocacy groups on the ground
who know the communities and know the the traffic patterns and and modes that people want to use uh
will be another great way of accessing demand so not only through data that can be reported but
through anecdotal data and evidence from from partners on the ground so I think that’ll be
really important and then um because this is paid for uh by advertising obviously a lot of the
ad kiosks need to go in high market value or high ad value locations and so our hope is that some
of those high value ad locations will offset the cost of other hubs and locations in in areas of
of a city whether it’s Minneapolis or wherever uh that have lower ad value and so we can kind of
offset those costs and spread it around because um yeah making this accessible to everyone regardless
of zip code is really critical to the success and just the whole reason for doing this yeah and
I I’ll underscore that last part cuz I I think what’s really important to us is that we create
a system that is um elastic enough to accommodate growing demand and uh provides universal access
uh regardless of race color class or creed um or means and so um while we are generating
I think about 75% of system revenue through through advertising um you know the advertising
footprint will allow us also to play stations um you know with no advertising potentially in
parts of the city that um that demand supports and so I I really want to avoid the impression um
if if people are kind of thinking this that um we are going to be dictated um you know our location
will be dictated strictly because of where advertising is is is is interesting and profitable
um advertising is a way to underwrite this but we actually want the infrastructure footprint to be
fairly um fairly useful and flexible thanks all um I have a question for Hailey from an anonymous
participant um asking whether 60 South 6th has plans for any parking spots for devices that
cannot be easily rotated 90 degrees for example box front bikes tricycles and I wanted to add on
to that question um I guess I’m not sure 100% if this is asking about vertical storage or just
or you know just difficulty navigating around tight corners and things like that but if it’s not
addressing um the hanging racks I am curious about uh for people who can’t lift bikes up vertically
any plans for um alternative ways to store bicycles at 60 south 6th there are plans we have a
rack we just haven’t we have we’ve got some other things that we’ve got to set in place before
um it’s available to everybody but it’s in the works wonderful thanks Hailey and it looked like
for the city side um it looks like the pods have uh potential hanging racks but the um
the hangers are all on the ground so it’s there’s going to be a variety of ways for
people to store store their bikes depending on the kind of bike and all of that as well can
I can I just add in I do see a few questions around um coming in around vertical storage
yeah we understand that vertical storage is a challenge and so our facilities here in
New York and we would expect our facilities in Minneapolis that deploy vertical storage do
employ lift assist racks either in 50% or 100% of the indoor spots uh and the lift assist racks
can typically accommodate bikes by hoisting them uh of up to 75 to 80 pounds um and so um I just
want to make sure that we’re not people don’t come away with the impression that we’re taking an
ableist approach to to to critical infrastructure thanks for that um I know we’ve been answering a
lot of questions in the chat already um with the panelists if there’s any questions that you’ve
already answered that you think would be really helpful to just restate for the general public
um also on the recording the recording people watching the recording can’t see the chat so are
there any things that stand out to you the things you’ve already gotten asked i know I saw something
about uh having multiple apps for using a bike hanger versus a pod um Max I think you addressed
that one if you could speak to that question yeah one of the um goals with the secure bike
parking pilot is to um have a network and so trying to minimize the um different apps that
people would have to um download um but also take into account um some of the alternative
options not everyone has a smartphone and so um she or Andy if you want to talk about
some of those kind of alternative options um and how people can actually access that’d be
good i’ll talk about what we what we already do right now and again we’re not an ad company
nor are we a you know we are a company that’s invested purely in figuring out how to bring
this infrastructure and asset class into the mainstream at scale in cities across the country
um so the best practice here would be you can you you know you have availability through one smart
one primary smartphone app but also potentially synergy with others and so if you have an app that
you use for transit you have an app that you use for another purpose there could be backwards
compatibility with that as well that’s what we see with Bike Share where there’s one main app
but maybe there’s other comp compatibility through others and then finally um you know we hand out
key cards here in New York uh free of charge um we understand that I can only speak through my
New York perspective because I’m a bit ignorant about what status is in Minneapolis but here
in New York about 15% of folks don’t actually have access to smartphones and so um you know
we we consider key cards to be quite critical great thanks i I saw a question that um was
answered in the chat about how many bikes fit in one hanger um and I know Andy this I think was
directed to Cyclehoop but how how how many bikes we talking about compared to car parking spaces
yeah so the one of the pictures in my slides showed two bike hangers side by side each bike
hanger can hold six bikes and all of those bikes are then locked to a rack inside the hanger which
is uh secured to the frame of the hanger with high security bolts and you can put two hangers side by
side and one car parking space so that’s one car parking space converted to 12 secure bike parking
spaces we also have a a cargo bike hanger which is designed for long cargo bikes um it’s designed
around the longest available commercial cargo bike which is the Urban Arrow family uh bike and
that one is designed to hold two cargo bikes um so great thank you and I’d like to invite if anyone
has a question they’d like to ask live and unmute um invite that anyone interested in that otherwise
I can keep uh looking at the chat here uh can I just address one question that’s coming up in the
chat um so Oonee is not an advertising company and the the advertising has no role operationally in
the secure bike parking and charging network in fact some of the deployments that we that we’re
working on um here in New York and beyond are ad-free and completely paid for by the city
the reason we deploy advertising is because advertising is a common way to pay for street
furniture like bus shelters and newsstands and we export the actual advertising to a third party
firm so want to wanted to make that clear it doesn’t actually have anything to do with how the
facilities function day-to-day great thanks for the clarification i would just add that related to
the ads if if there’s concerns about what kind of ads you would be seeing it’s uh all the ads would
be following the same uh protocols and guidelines that Metro Transit follows so you won’t see guns
drugs alcohol tobacco ads on on the kiosks it would be similar ads that you would see at a bus
stop great thank you um this was a question that I know I had when I first learned about the bike
hangers um can you talk about snow clearing around the facilities when they’re placed on streets or
in surface lots whether that’s pods or hangers or both yes um we as part of the license agreement um
Oonee uh has to maintain the um surrounding areas to the um pods and that includes snow maintenance
but also in the siting locations that we’ve had we um have folks from the city that are looking
at some of the aspects from snow maintenance um plowing drainage um to make sure that those aren’t
impacted negatively with the placement of these locations um Shabazz or Andy feel free to add some
additional information but um I think yeah I mean I can I can just shortly add that um you know we
take on snow removal obligations here in New York new York is not Minneapolis you know you guys are
or the winter weather OGs right and so um we would expect that we would work with a with a contractor
to proactively move remove snow in accordance with the city’s SLAs’s you know and and again that’s
why the ad revenue in terms of the operating uh costs is is is so critical great thank you um
this is a question that I want to make sure I get to Hailey um do you have any advice for other
property management companies that are looking to add or improve a bike room as a tenant amenity
i know you you kind of said it that your parting words were that this is highly recommended that
that folks look at this but any things that you would say to folks who are thinking about adding
a bike room maybe that one doesn’t already exist in their building any any advice you’d give um I
mean so I started here a year and a half ago and this was like the updates were already kind of in
the works um and the bike room had existed for 10 years um but I mean you’re welcome to reach out
um if you’ve got specific questions but um yeah I would say having like a waiver that people sign
and so we know who’s like getting access to the room um has been pretty smooth process um and just
yeah kind of having that list of people who have access to this room and um yeah and it’s pretty
simple too it’s just part of the parking garage um like the just square structure of it so um it’s
a construction project but um yeah I am happy to answer any questions and bring in anybody else on
my team too um if you’ve got questions Hailey do you have any idea of a cost estimate when they
originally put it in not sure um it wasn’t uh it wasn’t a transwestern run building that time
either so um I don’t have the numbers on that but um it used to be like this fourf loor food court
in here um so actually the place where it was was a steakhouse so I think they just might have
taken existing walls and kind of revamped it that way great thank you i think we have time for one
last question and um I think this is a hot topic i know a lot of folks are hearing about uh ebikes
and fires and I wanted to ask about both like any any things i know Max you as you answered a couple
of questions about ebikes and charging in these facilities and I think Shabazz you did as well but
um concerns around that with these facilities with ebikes charging and what I mean I think you know
not noted that there is charging infrastructure within them so anything you’d like to add
just call out about ebike charging and safety um is this something that I want me to respond
to um so uh I’ll do it quick it’s It’s 1:59 so I want to be respectful of everyone’s time um
look I we operate charging facilities here in New York and Northern New Jersey and uh frankly
we don’t we we’ve never had a situation where a ebike has combusted um while actively charging
and in our battery swapping facilities there’s a number of safeguards that prevent that
from taking place the majority or the vast majority of circumstances where combustion uh
occurs and New York has been at the forefront of this because of our large delivery force
on ebikes um is when uh batteries are are subpar black market batteries or gray market
batteries are being charged inside a residence um usually five or six at a time with a midshift
charger and so that’s not going to occur in the network um and even if it if it did uh we have
a number of safeguards within the infrastructure to for example shut off power if there is
um if if combustion starts to to occur so um we feel the risk is overall relatively
minimal great thank you and we are at 1:00 with that so John next slide please uh just
want to wrap it up thank you again to all of our panelists for providing this information
uh we’ve got some information on the screen follow us at move minneapolis.org sign up for
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