Just had my bike serviced- I was told in advance it needed a new cassette and chain which I paid for. But when I collected it the cassette and chain looked like this- and as dirty as I recalled it was when I left it in.
Before I send an email I just want to make sure I am not making a fool out of myself.
It was a drop in service in my work place and there was nobody to talk to when I collected the bike.
Thanks
by bdog1011
7 Comments
Trust your instincts on this one.
Only if they replaced it with a used cassette. You’ve been had.
Hopefully an innocuous oversight rather than an attempt to swindle you though.
ah, classic LBS scam.
The chain was not replaced, that is far too dirty to be new.
That cassette looks to be in good condition. It’s either a lightly used cassette that they replaced it with, or that’s your old cassette which didn’t need replacing in the first place.
They could have replaced it and then carefully mixed dirt and grease together to spray evenly across your new cassette, thus maintaining the previous aesthetic you had going
Nothing here is new. Not the cassette not the chain. It’s been run over with a brush and poorly at that.
I’d suggest you clean the chain and cassette well. I assume your ders are both nasty too.
Neither that chain or cassette are new – they could have been replaced with other used parts lol
Take it back ask if they did the work you asked for or simply made a mistake and sent this out of the shop without checking. Either way a bad sign for a shop – I wouldn’t go back