

4 year old Speedmax SLX
Bolts torqued exactly to spec. Bike never crashed.
Left side of the saddle clamp sheered in half whilst riding. Canyon claims this is due to what they call "external influences" but they won't elaborate on what that means. Only the left side of the clamp was effected, the right side looked fine before the shop had to get the broken clamp off the seat post.
I take care of all my bikes and never had a failureike this. I bought a new clamp for it and I'm not trying to get anything free. I'm just wondering what others think of this kind a failure.
by Historical_Fly4738