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  1. Your submission has been automatically locked. It appears that you may be looking for information about damaged carbon. If this is the case please contact Canyon support directly or a local bike shop to assess the situation. Most damage that looks like a crack is a crack, so you should stop riding the bike immediately. This post will be reviewed by the moderation team.

    *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CanyonBikes) if you have any questions or concerns.*

  2. You’ve already contacted Canyon, that’s the right thing to do.

    Wait for them to see what they say.

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