This Trek Remedy 8 Alu came to us from a distressed Mum and Son that just received a very scary quote to just make their bike safe. We took the job on, and under strict advice, to just do the minimum to make it safe.

The work we did:
Fit new headset bearings and an additional 2.5mm spacer to stop free play
Front Wheel Bearings regreased
Changed NDS rear hub bearing
Serviced dropper, re routed cables
Fitted new GX Eagle mech and chain
Swapped rear tyre direction
Regreased BB Bearings

Serviced rear shock FOC.

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41 Comments

  1. £977 seems steep so you used your head and did what was essential to get the bike rideable and safe. You recognised the owners means so hopefully your honest assessment will lead to repeat business. A pressure washers is fine for cars etc. but not for bicycles or even motorcycles. Good job, well done.

  2. It’s amazing how anyone has to get a bike shop to sort a push bike or service / maintain it. Maybe it’s because I was brought up to understand how things work and how to fix things.

    A push bike is like the most basic of the basics of anything you can fix in your life. Even the e bikes aren’t much of an issue if you understand basic electronics.

  3. recently had this with a bike i bought for me kid. old stumpjumper FSR Elite. previous owner had been quoted more than they wanted to fix and bought there kid a new rockhopper hardtail and sold the stumpy on for cheap.
    tbh i think it was much worse then they had quoted, rear shock was compltely blown and no damping left it it all. everything was loose down to the mech hanger and upper jockey wheel bolt, rear tyre smooth, brakes have sticky pistons.

    swapped my sons 1x gears and brakes and the wheels i built for him over, found a new never fitted brain shock for sale for very cheap so waiting for that. i need to do a lower leg service on the 32 TALAS forks, but other then that it's all ready.

    those dub cranks will do for now, best to replace them at sale time, the ones i put on the stumpy were £25 at sale time and £20 for a new SRAM BB.

  4. I love your honesty. So refreshing to see and great to see it's still out there. My local bike shop (a Specialized dealer) play to a higher end customer and charge an absolute fortune. I'm not kidding I went in once with a puncture on a kid's bike and was told it would be better just to buy a new bike. Needless to say I fixed the puncture myself and the kid's still enjoying the bike issue free. I was once charged £500 for a service, I was expecting maybe £200 (I needed a new rear-hub). I asked for an itemized receipt and when I looked the pricing was just insane, things like £30 for a break cable, £40 for a break check, £30 for a wheel clean (they wiped off a little drawing my daughter had drawn on the wheel itself) which I did not ask for, I quite liked her little dog illustration. Yet, the shop is booming because rich people just seem not to care and are falling over themselves to continue paying way over the odds for what's in there. Seeing your video was so refreshing and I would love to do a compare with that shop. Please continue the fine work you are doing you are an inspiration! Subbed.

  5. This unfortunately why mountain bikes are throw away things these days. I have an Orbea Wild FS M10 and the fox front and rear suspension require an air sleave service every week and a full service every month. That’s £400 in service costs a month. Or I can just not service it at all and buy a brand new rear shock and forks for £960 once a year. When the service cost for a rear shock is a 3rd of the cost of the whole unit and they have such short service intervals this is what happens

  6. powerwashing bearings… Arent there closed bearings that dont lose theyre grease ? I remember from my rc car that you could order upgraded bearings with a seal

  7. Got quoted £1200 by Halfords after a slight race collision. Other rider offered to pay full amount as it was his fault. I couldn’t let someone pay that for a bike that wasn’t worth much more brand new. Did all the fixing myself for less than £100. Some shops are out to fleece you.

  8. If LBS's ever wonder why nobody goes to them any more, this explains why. I've been fleeced so many times by LBS's. The key is to learn to do things yourself and, over time, buy the necessary tools. What you will pay for quality tools will be a fraction of what an LBS will charge you, and over time the costs will go down. 975 quid is a total joke.

    Well done to you for doing good for this young lad and his mum. We need more LBS's like you!

  9. I respect shops that don't try to take advantage of their customers, they're few and far between these days. That being said, doing most bike maintenance is something that's not that hard to learn. It would be much harder if you wanted to be a shop mechanic, because you'd have to learn how to work on all sorts of bikes, but learning to work on your specific bike isn't that hard at all. I do all my own work. Picked up the majority of knowledge right here on YouTube. So many videos showing how to replace chains, replace bottom brackets (and how to make your own bearing press for cheap), how to repace your casette, cables and so on. I haven't been to a bike shop in many years. So many people I ride with who have been riding for years barely know how to change a flat, and it amazes me. They take their bikes to the shop for every little repair. Great if you have a lot of money, but I'm more of the do-it-yourself kind of guy. Get a bike stand, buy some basic tools, learn to make other tools cheaply (chain whip, bearing press etc…) and you'll be even more proud to ride your bike because you'll know that you're the one who keeps it humming along so smoothly.

  10. The real issue is how we've got to a point where it costs so much to maintain and repair a 'basic' form of transport. That bike doesn't look that old and yet the 'repair' cost is 50% (?) of the new cost. If you'd bought a new car and was spending a similar percentage on the repair costs after a few years, you'd be up-in-arms. And even the reduced repair bill is eye-watering. I think so many people are completely blinkered on these servicing costs. Perhaps it's just a case of well-off middled aged men (and women) and 'affluent' youngsters being relieved of their cash without realising they're being duped. Just my opinion.

  11. Sounds like a rich kid with no respect for his beautiful bike. Jet wash to look pretty. Needs a life lesson. Lad needs an apprenticeship with you

  12. Shop around right now you can get some crazy deals on mountain bikes I wouldn’t go putting tons of money into older stuff..
    All the fault suspension bikes can be a pain to deal with because yes, you gotta have the forks reconditioned and serviced and usually send them away to do so.. and those pivots can be expensive if you can even find them a big reason why those suspension bikes can be more trouble than they’re worth for some people

  13. For the "pay it forward," I honestly didn’t think the original quote was that bad, but I’m glad you got the lad rolling again and saved his mum some money.

  14. Who bought a kid a $5000+ bike that requires "car service" money? THAT'S where the "charity money" should come from!? 🤪

    Also, kid, it's time to learn how to pay for, service and care for your own high-dollar s@$)!

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