




Hello all, first time here. I received today my first ever e-bike and it's a Strive:ON CFR Underdog.
As you can see in the first 2 pictures I was really excited to make a dream come true.
But when I was waiting for the bike, I was scrolling the site and funny enough, after buying it the price showed dropped like 400chf minimum… That's weird. Bad Timing? Can I ask for the difference in price? But not the main focus…
The main focus is pictures 3 to 5. I didn't notice at first because I just wanted to assemble it without damaging it or making mistakes.
When I was almost done, getting air into the rear shock, I noticed it.
My heart got broken… All that time waiting and choosing what trails to do first arround here ( it's gorgeous here in Zermatt, that's what made me want a bike, to explore).
Now I have no idea what to do, I sent them an email immediately but got a automated response saying it would take 8 to 12 working days ( that is insane ).
What should I do?
-send it back?
-get some compensation?
-just roll on the floor and cry?
Well, sorry about the long post. Just seeking some advice from experienced canyon folks
by MaxymuzGG
2 Comments
Stealth? It’s known to have the natural carbon patterns on display. Perhaps makes it lighter? 😅 s/
https://www.canyon.com/en-gb/support-articles/unique_features_of_carbon.html
Other posts discuss this. Now it’s up to you if you can live with it or not. I don’t mind it on my Endurace CF7
My daily dose of people freaking out about raw carbon. I wonder how many of these canyons’ customer service receives