Hi, I would appreciate some advice on what fellow owners would do if they found this? I’m not sure if it’s just a paint chip or more. I am reluctant to send it back to Canyon as only 9 months ago did I do this with another frame that they eventually replaced for free after initially saying it would not be covered under warranty. My previous damage was around the seat post. I have never been involved in any collision and so again I am shocked to see this happen on a frame I’ve only ridden about 6-700 miles on especially because of its location as I don’t see how a stone could hit there for example and cause a stone chip.
by Lobi356
1 Comment
Your submission has been automatically locked. It appears that you may be looking for information about damaged carbon. If this is the case please contact Canyon support directly or a local bike shop to assess the situation. Most damage that looks like a crack is a crack, so you should stop riding the bike immediately. This post will be reviewed by the moderation team.
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