What exactly are you asking? Because it for sure looks lime you need to strip some paint and check structual integrity at the least and at most get a new frame or probably new bike.
Clear-Eggplant-3272 on
Seems to have posted without the text:
I bought my Allez Sprint (alloy) direct from Specialized Online, and took my first ride on it at the end of April 2023.
Around November 2023 I noticed bubbling and I thought was paint issues around the head tube and chainstay areas. Over the next few months these issues worsened, and the bubbling became apparent in multiple areas on the frameset. When I took it in for servicing in February 2024 (I service it every ~4 months), I was told the corrosion is very severe for a bike this age – it’s a manufacturer’s defect and a warranty claim.
I spoke with the local Specialized store, and it took them 10 weeks to finally give me an answer – corrosion isn’t covered (“but I can buy a new frameset with them if I want”).
I’ve spoken with Specialized employees at race events, and they’ve unanimously said that this level of corrosion should not be happening in such a short timeframe (7 months).
I have tried speaking to Rider Care and the local store again, however have been completely ignored (emailed multiple Rider Care addresses over 1 month ago, and the local store has zero interest in helping).
The corrosion is getting worse and worse by the week, and I assume at some point it will become bad enough that the bike isn’t safe to ride?
I’m looking for any suggestions or advice on what I should do next – thanks in advance.
Additional context: I live in Singapore which is humid however I very rarely ride in the wet, I maintain my bike very well, am not a heavy nor corrosive sweater, and the bike is stored inside in a room with a dehumidifier.
Archieman000 on
Holy shit that’s bad
RbotR on
i would contact specialized HQ in California. call them directly.
Expert_Employee8147 on
This looks really bad, not a safe bike to ride. Best to contact HQ directly about the case as they might want to learn why this is happening.
read-my-comments on
Don’t know where you live but we have a civil and administrative tribunal who deal with issues like this.
Pay a small fee, make a claim for a refund of your full purchase price against the bike shop and in 90 percent of cases they will settle up with a warranty replacement frame before the hearing date.
chungdy on
may i suggest have your bike resprayed by paint extreme in sg since corrosion isn’t covered. most likely moisture was trap in between the frame and the layer of finished paint causing it to corrode and bubble
7 Comments
What exactly are you asking? Because it for sure looks lime you need to strip some paint and check structual integrity at the least and at most get a new frame or probably new bike.
Seems to have posted without the text:
I bought my Allez Sprint (alloy) direct from Specialized Online, and took my first ride on it at the end of April 2023.
Around November 2023 I noticed bubbling and I thought was paint issues around the head tube and chainstay areas. Over the next few months these issues worsened, and the bubbling became apparent in multiple areas on the frameset. When I took it in for servicing in February 2024 (I service it every ~4 months), I was told the corrosion is very severe for a bike this age – it’s a manufacturer’s defect and a warranty claim.
I spoke with the local Specialized store, and it took them 10 weeks to finally give me an answer – corrosion isn’t covered (“but I can buy a new frameset with them if I want”).
I’ve spoken with Specialized employees at race events, and they’ve unanimously said that this level of corrosion should not be happening in such a short timeframe (7 months).
I have tried speaking to Rider Care and the local store again, however have been completely ignored (emailed multiple Rider Care addresses over 1 month ago, and the local store has zero interest in helping).
The corrosion is getting worse and worse by the week, and I assume at some point it will become bad enough that the bike isn’t safe to ride?
I’m looking for any suggestions or advice on what I should do next – thanks in advance.
Additional context: I live in Singapore which is humid however I very rarely ride in the wet, I maintain my bike very well, am not a heavy nor corrosive sweater, and the bike is stored inside in a room with a dehumidifier.
Holy shit that’s bad
i would contact specialized HQ in California. call them directly.
This looks really bad, not a safe bike to ride. Best to contact HQ directly about the case as they might want to learn why this is happening.
Don’t know where you live but we have a civil and administrative tribunal who deal with issues like this.
Pay a small fee, make a claim for a refund of your full purchase price against the bike shop and in 90 percent of cases they will settle up with a warranty replacement frame before the hearing date.
may i suggest have your bike resprayed by paint extreme in sg since corrosion isn’t covered. most likely moisture was trap in between the frame and the layer of finished paint causing it to corrode and bubble