That’s impressively bad. Possibly you could remove the chainring bolts to relieve some stress on the bunched up chain and things would come free.
I’d be surprised if the chain and chainrings were still OK though. Might need to replace at least the chain but you won’t know until you get things back together.
Any parts replaced recently or was this just riding along?
scorchedmirth on
Buy from a shop or got in a box? Take back to the shop and they ought to hook it up. If not reach out to the brand directly and show them this image. Honestly don’t know how this would happen on a brand new bike… Did you shift the front and then back pedal, and then pedal forward all at the same time?
DeadBy2050 on
I was going to suggest simply pedaling backwards for just a quarter turn. I’m 95 percent sure that’ll fix everything without making anything worse.
But after reading that it’s a new bike, I’d bring it back and let them (1) fix it, and (2) try to fix what caused it.
kootrtt on
Surprised nobody has made a ‘something about Mary’ joke yet..
4 Comments
That’s impressively bad. Possibly you could remove the chainring bolts to relieve some stress on the bunched up chain and things would come free.
I’d be surprised if the chain and chainrings were still OK though. Might need to replace at least the chain but you won’t know until you get things back together.
Any parts replaced recently or was this just riding along?
Buy from a shop or got in a box? Take back to the shop and they ought to hook it up. If not reach out to the brand directly and show them this image. Honestly don’t know how this would happen on a brand new bike… Did you shift the front and then back pedal, and then pedal forward all at the same time?
I was going to suggest simply pedaling backwards for just a quarter turn. I’m 95 percent sure that’ll fix everything without making anything worse.
But after reading that it’s a new bike, I’d bring it back and let them (1) fix it, and (2) try to fix what caused it.
Surprised nobody has made a ‘something about Mary’ joke yet..