There used to be many more 9-hundreds-something Mobilty Bus services running all over London, but now the last one is the 969 from Whitton to Roehampton, that runs on Tuesday’s and Friday’s only. I’ve been meaning to ride it for ages, but when TfL also kindly invited me to go behind the scenes at their Dial-a-Ride depot as well, it was time to make a video about the whole thing …

The TfL Dial-A-Ride website is here : https://tfl.gov.uk/modes/dial-a-ride/

Roger’s blog on the 969 is here: https://busandtrainuser.com/2019/04/09/tfls-least-frequent-bus-route/

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42 Comments

  1. Undoubtedly one of your best videos in a while. Both subjects were equally interesting, the bus was great, and the dial-a-ride service is really something to be proud of. Truly the best city on earth.

  2. In most of the Chicago suburbs – we have PACE. They the normal city connector busses (fare charged) but also a dial-a-ride service for those with special needs.
    It is free. It does not run after a certain – early time at night.

  3. Really enjoying the bus content Geoff! Would love a video about Hail & Ride busses next! There’s an ongoing consultation about the 273…

  4. (Disabled American here) it’s so cool that they have bus(es) for those who can’t quite do the regular tube or other buses. Really quite thoughtful — I love that! To have regular public transportation AND specialized is so above and beyond.

    And it takes them to FUN THINGS too, not just necessities and doctors appts! That’s really awesome, people never think about disabled people wanting to have FUN too. Oh to live in the UK 🥰

  5. I used to drive the 532 Laxfield-Halesworth Wednesdays only service in Suffolk (relief driver) Mr French came and rode that with driver Mick. As a once a week service it got very full as we only had a 16 seater.. Still do dial a ride for the council.

  6. Went to ride the 969 return journey from Roehampton to Whitton Lincoln Avenue last Friday – it had the same wheelchair passenger with her companion as in your video. We arrived at the Roehampton Vale stop early – which was just as well as the 969 left promptly at 13:00 – NOT at 13:15 as per the TfL website and indeed as in the printed timetable shown clearly in your video attached to stop PA. Per the wheelchair passenger's carer, it has left at 13:00 for years but no one has updated the timetable! Clearly the regular passengers knew this as there were about six people including the wheelchair used waiting well before 13:00 A four day wait for the next bus if you miss it!

  7. It's delightful to see that they got such a service working as well. Absolutely brilliant! But, the manager, James Mead. Is he an American bloke? He sounds like he just came straight out from the west coast of the US.

  8. Dial a ride sounds fantastic. As a wheelchair user, I wish it was extended for people who don't reside in London to use. I have hospital appointments in London but I live in a neighbouring county. It's often difficult navigating the tube with my wheelchair, and it's also tricky using a standard bus. I wish I could use dial a ride from the train station to the hospital!

  9. I loved this video – I had no idea about the DAR buses. Thank you for telling us. However, can we just please pause for a moment to appreciate Rogers amazing knee high boots?!

  10. Suppose you have heard about London Overground and its 6 lines that are to be renamed from Autumn this year. Which has caused lots of controversy including those who use the Overground.

  11. I feel like there's one thing they really didn't consider. The bus that carries people with mobility issues… stops on a fairly steep hill. Might be worth looking into moving the bus stop a little further up to reduce the angle.

  12. I remember taking a bus from Romford to Abridge, which was the ONLY bus each week. One trip out and one trip back. Can't remember the number now, but I don't think it was a Mobility bus or anything, justthe last remnant of a service that almost no one used.

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