Quité uno de los espaciadores del manillar y la rosca de apriete lateral se rompió antes de llegar a los 12Nm con la propia llave dinamométrica de Canyon.
Hablé con Canyon y me van a mandar el repuesto, pero al principio querían que yo lo pagase diciendo que era de desgaste, obviamente me negué y me lo han tramitado de manera gratuita.
¿Le ha pasado a alguien más?
by FunControl4380
4 Comments
I have to use translator hehe. But yeah, if you search this subreddit, it has happened to quite a few people. I am one of them. In my case, the bolt was seized and would not turn at all. It’s like this when it’s delivered.Probably it didn’t have enough/or any grease when it’s assembled.
I took it to a Canyon service partner bike shop and they broke some tools but got it out. Canyon sent me the replacement part for free (I was still in the 30-day period if that matters), and covered the labor.
So I think this is a very risky design but for this time Canyon has treated me well I won’t complain. It could happen to anyone whose bolt is dry or cross threaded.
This screw should be torx.
Yo aprender español y tu palabras son muy dificil para mi entiendo!
Rounding a bolt / head is pretty common when performing maintenance. You can try to glue something to the screw to get it out
dios mío 😆 ¿eres de españa o de latinoamérica? por supuesto no debes pagar con este caso. ¿puedes quitarle el tornillo?
translation: i’m basically curious to know if this was canyon spain or america asking him to pay 😉