How has Canyon responded to these kinds of problems with paint quality on new bikes? You would think 3700€ gets you some quality control.
by AquilaBaby
How has Canyon responded to these kinds of problems with paint quality on new bikes? You would think 3700€ gets you some quality control.
by AquilaBaby
4 Comments
Return and get another one in good shape.
Hopefully you kept the box it came in? If you’re in the US, they will offer you $200, or a full refund. Or at least that’s what I was offered. I decided that wasn’t good enough for me so I returned the Aeroad.
There’s also damage below the bottle cage fixing. I’m not sure if it’s just the light but that paint job looks terrible. There are loads of imperfections in that picture. Obviously up to you but I’d not accept that, I’d be not asking but demanding a full refund whilst I decided if this was a brand I’d want to buy from. That quality is absolutely gash.
But think of the weight savings….😏😅