
I bought Scott Foil RC10 about 6 weeks ago. 2 weeks ago I noticed a ticking (in addition to the expected ratcheting) when free wheeling over 25km/h or so. The sound does not happen when pedaling.
I’ve taken it in to the shop and they did a rear hub overhaul. I went to go pick it up and it is still happening. They agreed to look at it again and called back today saying that there is nothing really to fix and it boils down to the thickness of the grease and play inside of the free hub. This answer doesn’t quite sit right with me. I would expect a higher end bike to be rock solid. Any advice/tips on what might be wrong or is this truly to be expected? Should I push for a warranty replacement on the free hub?
by skp62