Hey guys,
Looking for some advice.
Today I was commuting to work on my Canyon Grizl Ekar with Campagnolo Shamal Carbon wheels. I went over a small curb/pavement edge, maybe around 1–2 inches, and my rear tire immediately blew out and rear wheel is basically toast.
The bike has never been crashed and I didn’t crash during this incident. It was just a normal curb transition that I wouldn’t have thought twice about on a gravel bike.
For reference:
Canyon Grizl Ekar
Campagnolo Shamal Carbon wheels
40 mm tires
Around 35–40 PSI
Rider weight ~172 lbs
I’m wondering if anyone has experience dealing with Canyon or Campagnolo in a situation like this.
Do either of them offer crash replacement pricing or some sort of discount toward a replacement wheel? I’m not the original owner, so I’m not expecting a warranty claim, but before I drop a pile of money on a new rear wheel I figured I’d ask.
Thanks.
by Affectionate_You_316
4 Comments
If you bought the bike with Campy wheels mounted on the bike from Canyon (or their dealer you bought the bike from), go to Canyon. If you bought Campy wheels separately, go to retailer you bought them from and see what’s available.
Seems like a lot of damage for the impact you mentioned.
Likely either fault carbon construction of the wheel, or tyre pressure too low (not calibrated correctly) and cause the rim to impact the curb.
Either way contact canyon if wheels are OE, or as someone else says if wheels were bought separately contact the manafacturee
Are you sure about the PSI? Today I did a gravel ride with 36/38 PSI front, back and my total weight was around 110 kg, 240 pounds. A lot of rocks etc, a hard ride, 42mm tyre, no problems to report. Seems like the PSI is a bit different or the tyre had a complete failure which I can not see on the photo
Unless you have some sort of crash replacement with the seller, It’s unlikely you’ll get anything. Because you cannot prove that the tire pressure was correct at the start of your ride or at the time of impact.
You could’ve had a puncture right before the impact and you didn’t know it.