Pulled the trigger on my wife’s first full suspension bike, Scott Spark 960. I was weary of ordering a bike online due to assembly required and shipping damage, but the bike was 60% off so I took the risk. Boy was I pleasantly surprised at how well the bike was assembled, tuned, and packaged by the team at Jenson. There are even pictures of the mechanics with their signatures, see pics. I took pictures along the way help others that may be looking to order from them as well. It only took me 15 minutes from opening the box to riding the bike. The only assembly required was to put on the front wheel and peddles. The tires were already set up tubeless and aired up and the gears shifted cleanly. If I had to say one thing that they could have done better it would be to add a bit of grease to the threads on the cranks in case the customer doesn’t have any for their peddles, which I did. Overall, couldn’t be happier with the bike, the price, and the service.
by draziwrm7