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in this video we’re going to show you how to buy Metro tickets and how the new 2025 pricing that will start on January 1st will affect you we’ll show you how to buy your tickets at a machine at a booth with an attendant or directly on your phone via the official app and will include the five apps you’re going to need when you’re in Paris and stay tuned until the end I have some important information about what to do if you get controlled in the Metro and they want to give you a on now before we talk about the new pricing structure for 2025 let me tell you how to buy a Metro ticket your first option is to go to a booth like this one behind me and talk to the attendant to buy your ticket and in the train station like gor they can be super busy and you’ll have to wait in line for a long time this is why we recommend walking to a smaller station nearby that may not have any weight many of the attendants will speak English but it’s not a guarantee your second option is to buy at a machine like those one behind me now it can get confusing because they have multiple types of ticket machines so let me show you the right one you have the machine where you can buy the navigo pass which is where everybody is right now so you can buy your navigo pass you can buy your single tickets to the airport or to Disney or to Versa you can buy all your tickets at this machine those two machines there for people that don’t have a tickets once you have your navigo pass then you can go to these smaller machines there and you have the little round uh purple knob where you will put your navigo pass to recharge it so those are the two kinds of machine that you will see in the Metro and of course the one with the long line is the one you need to go to but once you have your card then see there’s nobody in line for the one that you need to recharge so that’s always a great option and the fourth option is to buy the navigo pass or any ticket directly on the phone via the official app now let me show you the five apps you need to have in Paris including the one where you can buy your navigo pass directly on them all right so the first app you need to have is the bonjour ratp why I use this app is mostly for direction to know how to get from point A to point B so it says where are you going so let me just say that I’m going to the iold tower tfl right here now it’s going to be searching for the best route for me to go from right here gardano because it knows where I am to the full tower and you can see that there’s multiple options here I could take the re e to Metro station number n and it’s going to take me 31 minutes and if I scroll down I have one which is strictly Metro which is line four to line 8 so let me open this one because I want to stay in the Metro side as opposed to going from RE to Metro which are two different system let me click on that so the first thing that it’s telling me is it’s showing me the map of Paris and if you scroll down it it’s going to show you that you’re living gardo and you’re going to go in Direction B which my wife calls bagu but it’s B Lucy OB right so that’s the direction that you need to go line four Direction ban that’s the most important information because as soon as you get in the Metro you’re going to look at the number four and the second thing you need to know is what direction that I’m going into because all metros go in One Direction or the other so you need to know which line and which direction once you have that you’re good and it’s telling me how crowded it is and then I can also see if I push down on the little thing here it’s going to show me the stations that I’m going to go through so the first station is going to be GES shat do and then is stasb San I’m going to have to change so you’ll know the stations and if you see the sign in the hallways that name the station you’re going to know that you’re going down on the right platform and then in stasbor s I’m going to change to line eight and I’m going to go Direction Ballard and there it’s telling me to actually go in the front of the train so it’s giving you all the information that you can know even before you get inside the Metro so once you get inside you’re good to go and then at the end so I’m going to click on that it’s showing me all the stations that it’s going to go through b boulev all those station L mobile and then exit at AOL military and there is telling me that I have another 15minute walk from that station to go to the Eiffel Tower there’s actually no Metro station right at the base of the Eiffel Tower all stations you’ll have to walk quite a bit the second thing that it has at the bottom which I use quite often is the little map feature all the way at the bottom and then it’s giving me the maps uh of the Metro right here so then I can blow it up and then I can see uh exactly my connections and I can squeeze in but I can also look at RB for example if I want to see the line here and all the stations that are from uh Charles deal to Paris and all the stations that it stops into gardo chat s Melle I can see that so that’s a very helpful help that I recommend everybody to get bonjour ATP let me give you the second one the second one is IDF Mobility which is right next to it that’s the one you’re going to use if you want to use your phone as the device to get in and out so the first option on this thing is I can purchase the ticket directly on my phone so I can click on that and it’s giving me the option single tickets day tickets and package now note that right now it’s still 2024 so it’s giving me the options for 2024 once we are in 2025 this is going to change but you can buy a day ticket for one or seven days you know a one- day pass or multi-day pass so let me just choose that obviously I need to log in create myself an account but once this is done you will literally have the pass the navigo pass on your phone and you’ll use your phone to get in and out through the turn Styles makes your life easy it used to be clunky but they’ve done a lot of progress with the app and a lot of people have telling us that this works great now we ran into a couple of fans in front of gas salaza that told us that they were using their Apple watch to get in and out without having you without using their phone and it works seamlessly so it’s also a great option if you have an iple watch and I’m pretty much sure that the Samsung watch just works the exact same so that’s a great option if you’re in Paris but I will recommend that you only use that if you are really at ease using those apps if you’re not if it’s your first time I probably recommend that you buy the physical pass now the other thing that you can do and I do this all the time with Colleen because we have the physical navigo pass is we actually check how many passes we have on our card so colen will give me the card I put the card in the back of my phone like it shows here and then it tells me immediately how many pass I have left so you can check on this before you leave in the morning and make sure that you have enough passes for the day if not you go to one of those purple machines and you refal it before you start your day the next app you need to have on your phone before you arrive in Paris is Google Google translate this will save your life if you don’t speak any word of French cuz this is really awesome so let me show you how that works you can type the question or you can actually speak it into your phone hello I need some help I’m trying to buy a navigo pass the daily one to go to and from the airport can you help me out with that and it translated directly into French now let me show you how it works if you want to play it to someone no and you and you can change the voice if you want to have a male voice if you’re a male or a female voice personally I don’t care but this is awesome this works everywhere if you’re in a store if you’re buying a ticket if you’re in your hotel if you get stopped and someone is trying to give you a ticket or anything you can have a conversation here without feeling stuck this is a must download and must have with you when you’re in Paris the next app is on different screen and that’s Google Map Google Map works beautifully same thing here I want to go to the I Tower from here and give me some directions and give it to me uh with the uh transportation and you can see here it’s pretty much very similar information I actually telling me to take line four to line six on this one that’s interesting it’s giving me a different option if I click on that uh it’s pretty much the same thing it’s going to give me the uh the walking directions uh there is the station it’s telling you that there are sixc car train and to go in the third one it’s showing you all the stops that you’re going to take oh my God this one is taking you I would not take this one I actually prefer my uh initial version on bonjo RTP 4 to8 than this one I think bonjo RP is going to be a little bit more accurate in terms of which metro line you should take versus Google Map the next one has to do with Uber and we get this question all the time does Uber in France is the same as the United States or Australia 100% you don’t need a different app the same app that you’re using in the United States it’s the same way so here I want to go from here well let’s stay with the theme of the Eiffel Tower I want to go to the Eiffel Tower it’s saying this and now it’s going to be looking for options and I got one that is looks like 3 minutes away so it’s going to tell me where to stay outside actually I can pin it just like it is in the uh us or wherever you’re coming from so it works exactly the same way and you have all the options however this is not my favorite option in Paris and there’s a big reason why let me explain to you uh there’s another app called G7 which actually is the taxi the problem with Uber is Paris is a very congested city right you have a lot of traffic on a good day and some days it’s like absolutely insane and the Uber cars cannot go in the taxi Lane which the buses and the taxis in Paris have dedicated lanes for them this is why I recommend that you also download and sign and get an account and get your credit card ready with G7 G7 is an app for Parisian taxis that works exactly like uber G7 is going to be a lifesaver especially if you want to use uh a taxi or an Uber type of Transportation uh during peak hours because it’ll be a lot faster now peak hours in Paris are 7 to 9 a.m. and then 4: to 700 p.m. it starts to open up a little bit like towards 8:00 it starts to open up but Paris overall is very congested so you’re going to have to see and balance which kind of Transportation you need to take whether it’s going to be better with a Metro or with a taxi depending on the time of the day and I’m going to recommend that you watch this video about some of the most common taxi scams in Paris before you come here but our experience with the G7 app it’s since the transaction is directly on your phone there is no scamming involved there’s no exchange of money it’s going to be directly in the app just like an Uber so it’s a lot easier and that would be my recommendation next let’s talk about pricing because starting January 1st 2025 the prices of the Metro are changing and it’s going to be a lot more simple come on let me show you so it used to be that Paris was broken down into five zones for transportation like 5 4 3 2 and one and now all of that is going away so you don’t have to worry about what zone you’re in or what ticket you need for that because it’s all going to be the same it’s so much simpler going to Versa or Disney via the re is now a flat โ‚ฌ50 per person one way or 5 round trip going to and from the airports it’s also simplified with one single Fair of โ‚ฌ13 per person one way VIA the re or via the Wy bus or Orly bus it’s just a flat 13 rate and the same thing goes for metro line 14 which goes all the way to orley it’s also โ‚ฌ13 per person one way taking the bus or tram will now be cheaper with only โ‚ฌ2 flat rate per person one way the daily navigo pass will now be โ‚ฌ1 per person per day for unlimited use of Metro and re however that doesn’t include going to and from the airport that’s an additional โ‚ฌ13 like I said before and the navigo visitor pass which was designed for tourists is now going to be โ‚ฌ29.90 per person per day and it includes unlimited use of the metro arar and passage to and from the airport and if you still have old tickets and navigo passes they will remain valid until December 31st 2025 but after that those will be obsolete the Paris Metro is very effective and efficient but like any big touristic spot it has its fair share of pig Pockets so don’t worry be prepared we always take some money belts and other anti- theft gears we put a link in the description below check it out and see if there’s something in there you need to keep you safe all right so I just got back home but I need to address one thing with you which is what happens if you get controlled in the Metro and they want to give you a fine and the reason why I’m bringing this up is because it happens too often that we see someone mentioning that in our Facebook group that they got controlled in the Metro and they were asked to pay a fine on the spot so I need to address that so people understand what they need to do and how to react if that happens to you so in some of the cases it happens because people didn’t validate their ticket they didn’t put it through the Turn Style and they don’t have a validated ticket or they bought the wrong ticket they bought the ticket for a child they’re an adult or they bought the wrong zone or they just simply bought the wrong thing they’re getting controlled and now the controller is asking them to pay a f now for me when I hear those stories I feel like this was an honest mistake and the controller should probably have more empathy and compassion for a confused tourist but usually they really don’t what we’ve heard was that the controllers were un flexible ible somewhat confrontational and pretty aggressive my beef with this is that the controllers know who they’re dealing with here now people invading fairs and fraud is a huge problem in Paris and they’ve estimated that it’s costing the City of Paris around โ‚ฌ200 million EUR a year and towards evading paying the fairs I don’t think that that’s the big problem that we’re dealing with in Paris and I’m going to leave it at that it is my opinion that sometimes they try to take advantage of disoriented and Confused tourists and that the controllers should use common sense when they’re face with those people but what we’ve heard in our Facebook group is that they are categorically unflexible and ask people to pay the fine on the spot now here is what you need to know first and foremost you are under no obligation to pay the fine on the spot and they’ll threaten that if you do not pay on the spot your find will be more expensive and while that is true at least you will have a chance to plead your case and dispute what they’re saying about your ticket and I’m going to put a link in the description below to the official website when you can file such a dispute now according to multiple French news outlets Metro controllers have an incentive to get you to pay on the spot because they’re getting a 10% commission if you pay on the spot so that may explain while they are unflexible that you pay now and not later because if you pay later they get nothing personally I think that’s pretty outrageous but that’s what so and it’s very very important that you do not lose your temper insult them or become confrontational remain calm and just State your case because if you become confrontational then it’s going to become a problem for you because they may call security and then they’ll say that you’re the bad person so whatever you do stay calm there’s no reasons to get upset calmly refute what they’re saying if you believe that you have a valid ticket with you and that you bought it in good faith you went to the machine you bought a ticket and this is what I have I have often seen some of the turn Styles in gor for example that are completely open or that they are not working properly so you may put in your ticket think you just validated your ticket go through the Turn Style but it didn’t do anything because the machine is broken now if you see a controller they’re going to say you didn’t validate your ticket and you say yes I did and with their Scan they can see that you didn’t but here’s the thing the fact that the machine is broken is something that you can dispute later on and saying you have a defective machine I bought a ticket in good faith but if they’re unflexible and ask you to pay a fine don’t panic in France you are in the country of Human Rights and you do have rights they can get all flustered there’s not much that they can do in the worst case scenario have them issue you a ticket and tell them that you will pay it later but whatever you do do not pay them on the spot you can show them your driver’s license you do not need to have your passport with you at all time in France and your driver’s license will be sufficient and have them issue what they call a pro verbal which is basically the word for a fine you’ll have two months to fill out the paperwork and file your dispute and again I’m going to put a link in the description so you might want to save this video in case it happens to you and of course it may be a waste of your time and be pretty frustrating especially if you think that you bought a ticket in good faith but take it in stride there is a lot of fraud in Paris and they have to crack down unfortunately you got caught in it now to avoid this all together make sure that each person in your group has a ticket and it gets validated when you’re going through the Turn Style you should put your card down and you should hear a beep sound and then you should see the little green light and the door will open up if you see that you’re good to go but if you see a door that’s open my personal advice avoid those doors that are already pre-open or seeing a Turn Style that doesn’t look right go to a one that’s working and you will avoid this mess all together in this video we showed you how to buy Metro tickets next I would watch this one about 20day trips you can take from Paris by train

35 Comments

  1. Thanks for the video. Just one question, if i`m in the old zone 3, take a bus to the CDG airport? Will be the cost 13 euros or 2 euros?
    The 13 euros is when you use the metro, right? The same question is when i take a bus from CDG airport to the zone 3 for example.
    The google maps says that is only 2 euros the price for the bus number 350. Is that correct?

  2. Thank you so much for these videos, theyโ€™re so helpful. Iโ€™ll be travelling to Paris with my 3 year old daughter, will she require a metro ticket too or is she free of charge? Thank you again!

  3. The Einsteins who designed the Navigo system completely forgot one important use case. They have provided the facility to put a forward and a return trip on the card however if you do that it will block you adding any other trips until you use the return trip. That means that if you, at the airport, put on a return trip back to the airport you will then have to buy another card to use for all the other trips in Paris.

  4. Do I have to be in France for me to sign up for IDF Mobilites? I was trying to register and I suddenly got a notification that I have been blocked and that I need to reach out to the website owner to get access but I see no where on the website or the app where I can send an email. Iโ€™m traveling to Paris in a few days but Iโ€™m still in the US. I just thought maybe I need to set my account up in advance. Please help!

  5. I returned from Paris trip. In my opinion, the simplest and cheapest way is weekly Navigo travel pass. Activation of account in phone took couple of minutes. If you plan your trip, good to know, it is valid from 12:00 a.m. on Monday to 11:59 p.m. on Sunday and not for 7 days! It is valid for all zones, incl. Airports. I dont understand why are here One-day Navigo travel card for 29,90-76,25, if weekly costs 31,60โ‚ฌ.

  6. Thanks for this informativ video. I like to know if I can put multiple tickets for different people into the IDF App. Going to travel with my family to Paris.

  7. We are at the end of a short break in Paris and I want to say a huge thanks to Les Frenchies. Before our trip, I viewed a lot of their videos and they were so useful. Buying the metro tickets using their guide was easy. We followed all the security tips and today we avoided being victims of pickpockets on the metro. I think they would have succeeded had I not watched your videos. We are really grateful to Les Frenchies.

  8. Merci pour votre vidรฉo. Il n'y a plus de tickets individuels mais une carte navigo. Comment on fait pour passer les tourniquets et pour savoir ce qui nous reste sur la carte. Thanking you very much.

  9. I still don't understand if I can recharge the Navigo easy card with the 13โ‚ฌ airport fair or do I need to buy the billet origine-destination.

    Edit: seems I can use Navigo

  10. Lets just clarify difference between navigo day and navigo tourist please. Is it just Disney and airport added? Are trams and buses included in normal navigo? Because price is double for tourists

  11. If you value your sanity forget the Navigo App. In New York, you tap your phone and you're done. In London you tap your phone and you're done. Tokyo the same (for many stations). But in France NO. Download the app, try to sign up (took me 6 tries). Then try to figure out the maze of options and then trying to add tickets to your app. I speak French and my wife is a Parisenne and both of us pulled our hair out for days to try to figure it out. I know the French are laggards when it comes to tech but this is pure incompetance. Do yourself a BIG favor. Buy a physical Navigo card and refill at a kiosk or try (if you dare) to refill it with your phone. Maybe in 15 or 20 years the French will catch up to the rest of the world.

  12. Looks like you need a French number or at least the US numbers is not working when registering the รŽle-de-France Mobilitรฉs Connect app.

  13. I have watched a few of your videos and your content is excellent as are the pacing of the videos. Very informative without a bunch of fluff and useless information. Bravo

  14. You might be at the right station but often there is a fork in the route with two destinations. Check the destination to be sure youโ€™re on the right train.

  15. I love all your videos!! This is one of the best videos I've ever seen… thank you. Please, do you know if it's possible to buy a physical weekly Navigo card, use it from Monday to Sunday and then top it up on the app? We'll be in Paris for almost 14 days… Thanks a lot.

  16. Thanks a million for your videos.
    Could you maybe be of assistance as to help me sort out which Tickets would be best for me to buy for me and my three kids (13, 12 & 9)??

    From CDG to Disney for two nights – thinking the TGV is best?

    From Disney to Paris (Pernety Metrostation) on a friday late afternoon/early evening.

    Going out and about in Paris for 2 days (saturday and sunday)

    Going from Pernety til CDG on monday, where the plane leaves at 17.40.

    Thanks in advance ๐Ÿ˜„๐Ÿ‘

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