I wanted to share my experience with Merida if it happens to some owners here.
I broke the carbon frame of my 2023 Scultura 6000 Di2 near the rear axle after hitting a massive pothole during a sportive event. My local bike shop tried to submit a warranty claim but Merida would only replace the frame under their crash replacement warranty. Even though there was no sign of crash, they deemed it wasn’t a manufacturing fault and it couldn’t be replaced for free under warranty.
It costed me €1250 including the €250 rebuild by the bike shop, but I got the new 25 frame with Bahrain team colour which is looking quite good compared to the black 2023 frame. A repair of the carbon frame by a specialist of the frame was quoted at €450.
by AlecSkid4